EBAY

[21QUEST]

Not really a 'biking issue' but I need a quick responce.

Got an e-mail apparently from e-bay saying my user ID and password has been rest and I need to go onto the ebay web site and go through the forgotten pasword steps etc .....

I thought it must be one of those sppof e-mails but I can't sign onto ebay now. Just wondering if anyone has recently received a similar e-mail from ebay . I need to know as I'm bidding on some stuff and need to get on ASAP. Anyone know of a phone number for ebay. Thanks in advance.

Cheers
Ben

Did you click on a link on the email?

If so, you went to a spoof site that collects your password.

If you cant get in your login, chances are that someone has gone in, changed your password and is planning to empty any cards you may have registered on ebay.

There's a link to report spoof sites on ebay somewhere, but no phone number that I know of.

[TSM]

what they probably did was try to get into ebay and caused it to lock you out, then they send you an email to apperently reactivate your account.

People think it is real because they cant get into their account.

Get the ebay tool bar, it has a nifty feature that tells you if you are on a genuine ebay site or if it is fraud it will pop up a warning blocking your access to the site.

[21QUEST]

Originally Posted by Mervin

Did you click on a link on the email?

If so, you went to a spoof site that collects your password.

If you cant get in your login, chances are that someone has gone in, changed your password and is planning to empty any cards you may have registered on ebay.

There's a link to report spoof sites on ebay somewhere, but no phone number that I know of.

Did not actually go into the Ebay site and follow the steps as directed in the e-mail. I was to click onto the link once you had got a reply from ebay(which wiull contain it.that is the funny bit) Normally the spoofs would tell you to click onto a link straight away in the first e-mail. The only way I can think of that working is that someone has already got access to my computer when I am online and so any email from ebay is redirected to a third party site and modified(to contain the link) before it reaces me. Then once I click onto the link , Voila they have my details. I dunno really but that all I can think of it working if a scam. Make sense?

Cheers
Ben

[21QUEST]

Originally Posted by TSM

what they probably did was try to get into ebay and caused it to lock you out, then they send you an email to apperently reactivate your account.

People think it is real because they cant get into their account.

Get the ebay tool bar, it has a nifty feature that tells you if you are on a genuine ebay site or if it is fraud it will pop up a warning blocking your access to the site.

I must have been typing as you replied. Yep your explanation makes a lot of sense.

Cheers
Ben

If you ever get an email "from ebay" that you are suspicious of, just send it to spoof@ebay.co.uk and they will check it and let you know. Don't alter the heading or anything - just send it exactly as it is. This is what they tell you to do on the ebay site. If it is a spoof, they investigate it and hopefully throw the theiving scum that sent it into a prison (or off the end of a pier).

If you wish to verify this yourself, go to EBAY, then click on HELP in the white box, then under ACCOUNT SECURITY AND PROTECTION click on HOW TO IDENTIFY SPOOF EMAILS and you will see the instructions.

Originally Posted by TrojanHorse11

If you ever get an email "from ebay" that you are suspicious of, just send it to spoof@ebay.co.uk and they will check it and let you know. Don't alter the heading or anything - just send it exactly as it is. This is what they tell you to do on the ebay site. If it is a spoof, they investigate it and hopefully throw the theiving scum that sent it into a prison (or off the end of a pier).

If you wish to verify this yourself, go to EBAY, then click on HELP in the white box, then under ACCOUNT SECURITY AND PROTECTION click on HOW TO IDENTIFY SPOOF EMAILS and you will see the instructions.

That's all well and good, but they don't do anything about it.
I've reported 3 or 4 so far and I've had the same email everytime.

Forward the e-mail to spoof@ebay.co.uk

They will verify that the e-mail is genuine or indeed spoof (which it will be )

[21QUEST]

Originally Posted by Cloggsy

Forward the e-mail to spoof@ebay.co.uk

They will verify that the e-mail is genuine or indeed spoof (which it will be )

Yeah knew that as I had previously sent a couple of e-mails to Ebay previously.

I only opened and read the e-mail and indeed thought spoof (NB there was no link in it ) but when I could not log onto my ebay(co-incidence?) account I got a bit desperate as I had bids to place . I was banking on Cloggsy to have a direct line to Ebay (really appreciated you getting back to me).

Well , what I have done gone onto the ebay website and went through the steps to change 'password' and I can now sign into my account. All other details that can be will be changed as well. Thanks all.

Cheers
Ben

Originally Posted by Carsick

That's all well and good, but they don't do anything about it.
I've reported 3 or 4 so far and I've had the same email everytime.

Me too - I've sent off about 5 or 6 times. I think it's an automated service! (Although you can get the email address of the sender and send some offensive emails to them! ha ha )