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Old 09-02-06, 01:45 PM   #1
Cloggsy
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Default Broadband connection issues...

I've just bought some new phones for the house; Philips Zenia 300's...



The problem is, every time someone rings us, or indeed we try to ring out - it cuts our ADSL connection...

This warning appears (see below)



Then when I attempt to redial, I get this warning (see below)



Then when redial is pressed again it finally connects...

What are the issues here - does anyone know

Its more of an annoyance that a big drama, but a ball ache all the same

Help greatfully received
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Old 09-02-06, 01:57 PM   #2
Skip
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That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth
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Old 09-02-06, 02:02 PM   #3
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Quote:
Originally Posted by Skip
That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth
I've stuck a second micro-filter on the phone cable & it seems to have done the trick

Clever you
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Old 09-02-06, 02:03 PM   #4
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Quote:
Originally Posted by Skip
That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth
Yep, I would say the chances are that it's to do with the filters.

If you have a "Business Broadband" connection, the filters are built into the line, but if it's a consumer product then you'll need the plug in type filters.

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Old 09-02-06, 02:04 PM   #5
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Yep correct, but it has been noted with some type of filters that DECT phones cause the ADSL to drop anyway.

The best filters on the market are the EXCELSUS Z-420UK-A, they have passed every test unlike others that only passed basic BABT tests.
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Old 09-02-06, 02:26 PM   #6
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Quote:
Originally Posted by Cloggsy
Quote:
Originally Posted by Skip
That usually happens when you have a filter missing off one of the phone sockets - I would double check them all... hth
I've stuck a second micro-filter on the phone cable & it seems to have done the trick

Clever you
Thanks mate...
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Old 09-02-06, 02:29 PM   #7
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Quote:
Originally Posted by TSM
The best filters on the market are the EXCELSUS Z-420UK-A
Where can I get these from TSM
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Old 09-02-06, 03:30 PM   #8
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Quote:
Originally Posted by Cloggsy
Quote:
Originally Posted by TSM
The best filters on the market are the EXCELSUS Z-420UK-A
Where can I get these from TSM
Google it you lazy bugger
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Old 09-02-06, 04:03 PM   #9
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http://www.dsl-warehouse.co.uk/product.asp?pr=Z420UKP2J

Its been updated.
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Old 09-02-06, 09:46 PM   #10
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Why would anyone need five cordless phones all next to each other?! :P
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