Thieving sick scum

nightmare start to morning at work,
had a customer come in with a very serious complaint;

His lad had bought a pair of gloves from us (£80 one, so not cheap), tried one in shop-fine.
Goes home, goes to go out on bike, puts both gloves on and...theres a stanley knife blade in finger of glove-he spent 3hrs waiting in casulty and has 3 stitches in finger, gloves etc are covered in blood.

How come there was a knife blade in glove? Scumbag theives are using them to try and cut off our security tags, theyd obvs failed/given up on that pair so left the blade inside the glove

Luckily the customer has accepted a big apology from us and a full refund.

B.....rds!!!!!!!!!!!

Ouch! Will be a bit more careful next time i'm buying gloves. These scumbags not easy to spot coming into the shop though? My local HG's pretty quiet so these kinds of people stick out.

Usually yes they are, but lately weve been really busy so havent been able to clock everyone coming in.

[JediGoat]

Jeez...that's bad

Do you have CCTV footage that you can look back on?

I guess it's a good job that shops have to have public liability insurance in place, and also that the customer was sensible and realised it wasn't the shops fault.

Could have been so much worse.

Jo

This simply beggars belief. What sort of ****bag would do something like this

[5hort5]

I would have given him a refund and a pair of gloves for free, he would have come back in the futrue

no cctv...

And guy got full refund, was happy to keep gloves-said hes clean them , thing is we didnt see the gloves OR a reciept for them..

does anybody else find this peculiar? something's not right in my mind.

he only tried one pair on? speaking for myself if i was spending 80 squids on a pair of gloves i'd try them both on.