Help - Hotpoint Washing machine error

Motor short circuit, possibly brushes, from what i`ve searched online.

[Jayneflakes]

Our Hotpoint machine just stopped turning the drum and a quick look in the motor showed that the Carbon electrodes had worn to stubs.

New ones were twenty quid and took thirty minutes to remove and refit.

Try your local electrical parts dealer for further advice.

[Shellywoozle]

Thank you for everyone that had replied with their teccy help. I would never had a clue.

My mate came around today and he managed to work out it wasnt working LOL, the pump wasnt pumping out the water he managed to fill it with so he took the pump out and checked whatever with his little meter which was fine until he put the pump on then it was not .... so looks like the pump is bust.

This is now on my kitchen worktop and I will go my local electrical/repair shop and get them to test before I buy a new one.

Hopefully it won't cost too much, well not in the hundreds anyway

[Shellywoozle]

Update !!

Shell 1 - Currys 0

Well I called Hotpoint and they said - oh out of warranty cant help, so I quoted the Sales of Goods Act and they said we will reduce the call out fee, labout and repair fee to £75 all in.

I called Currys, oh can't help its out of warranty - I quoted the Sales of Goods Act and said I would start legal proceedings, wash my clothes ina laundrette and recoup the costs, oh I will put refer you to a dept where they look into the fault, if its manufacturers error will will take responsibilty.

Called Currys again as they didnt call me back in the 48 hours they said they would, I had to get a local engineer out to write a report and sent it to them for analysis before a decision would be made.

CAlled a few Engineers ... oh a call out charge will be charged.

Called Currys said looks this is daft Hotpoint will mend for £75 and they said, oh will they that is how much we would contribute. Have it mended and send us the receipt and I will get the money back to you !!


Woo hoo - always quote the Sales of Goods Act (google it wikkid bit of legislation) and you will find your applicances will be protected even if 5 years old and you have no warranty.

Happy Shell

good one shell.. nice news..

did flashin a warrant card help?

[Shellywoozle]

Originally Posted by Quiff Wichard

good one shell.. nice news..

did flashin a warrant card help?

LOL it was all done over the phone Quiffy, no flashing of anything was required

[Shellywoozle]

Wo hoo i have a washing machine that works !!!!!!!!!!!!!!!!! I will not be Smelly Shelly at the AR

glad its all sorted for you hun.

[Shellywoozle]

Originally Posted by kwak zzr

glad its all sorted for you hun.

me too , the whole computer inside the machine was fubar'd .... bad machine.

Machine engineer and Sam got on I nearly lost him apparently

sam gets on with everyone male lol (except other doggies)