998cc.com comfort kit

i have noticed on here that a couple of peeps has had the comfort kit from 998cc.com

i placed an order with them over 3weeks ago, money disappeared from account 3 days after the order, had an email saying that item would be dispatched and im still waiting

i have emailed the company 3 times with no response and the phone number thats given is a dead line

anybody else have problems with this company?

i am beggining to think i have lost my money as it was paid for through a maestro card and nobody is getting back to e about the problem

just incase, what are the chances of actually getting my money back from them in a situation like this?

think id prefer my money back anyway and blow it on something else

rant over

maff