Dodgy car salesman?

Originally Posted by Paul the 6th

i'd get onto your local trading standards office and see what they say since this all sounds very dodgy on the part of the garage.

+1

Always get proper advice from someone in the know rather than someone off the internet (he said, giving advice over the internet D'Oh!). Trading standards are in the phone book and will give you free advice, also ring or pop into your local Citizens Advice Bureau , again in the phone book and again free advice from someone who knows the law.

Sounds to me like he's trying it on, but the exact wording of the contract that you and/or the missus signed is the crucial thing. Good luck, and don't give up!

[tonyk]

go to your local citizen advice beru or you car insurence or break down service ie aa, should have a legal team that you could pick their brains about this.
tbo
i'd go to citizen advice cos they are free...

doh
same as advise from redshift above..........

[rowdy]

Originally Posted by Paul the 6th

i'd get onto your local trading standards office and see what they say since this all sounds very dodgy on the part of the garage. Once they've given you solid advice on whether the guy at the garage is breaking any rules, give him a call and tell him what trading standards have advised you - he *should* shat his pants but hey ho...

also, did you take your new car on any finance or with a warranty etc? Could be worth getting onto the Financial services authority and make a complaint that he might have miss sold you a policy or warranty & is generally a twunt...

Yeah the missus bought the car on finance and it came with 6month warranty. Phoned trading standards but they said it's a tricky one because they've got a signature and we've just got verbal agreement but he said to write them a letter stating the sale of goods act 1979 and also to mention whether the company opperates on a basis of deception and see what happens. Still what was that that someone said about trusting used car dealers (no offence to any honest car dealers out there)

[Paul the 6th]

aye, plenty of tossers out there...

quoting sale of goods act and the dates on which you spoke to trading standards will make you sound like you know what you're doing (which you do anyway) and should put the frighteners on - also, could be worth contacting bbc watchdog or itv "car dealers from hell" bunch to see if they can help put them under. sounds like bad business to me - not a good way to run things.

It would be worth finding out from the warranty company.

I'd write to the garage and say that the oral agreement is binding on them, that they have broken it, and that you aren't going to pay. See what happens. They clearly accept that there was an oral agreement. So use that to your advantage.

Originally Posted by tonyk

go to your local citizen advice beru

I agree with this as they can be very good with free legal advice. They helped me get back over £500 from my employer that they had stolen... they just helped me write a letter and told me what to say if they phoned

[rowdy]

Thanks for all your advice, just a bit worried that if we try and dispute this that we're going to be hit with a bill for the whole lot and not just half the bill. Also phoned the exhaust centre where we got the cat replaced to find out exactly when it was fitted as we gave the invoice to the garage when we swapped cars but they can't find it on their computer, funnily enough the garage we got the car from use them for tyres,wonder if anything sinnister is going on there! Also just emailed What Cars help desk to see what they reckon and been trawling through sale of goods acts ,unfair contract terms etc. on the computer but it's going to be difficult proving what they have verbally agreed to. Also been looking on the Remit website but that seems to be more geared up for helping the trade screw the consumer.

Personally, I'd just ignore it. As tonyk says, "sold as seen". Once a dealer has bought your car, there can be no comeback at all to you.

get a mate to call them telling them they're a researcher for the BBC and would like a statement for a programme "car dealers from hell".
Shoud scare them enough not to worry about 400 quid.

[rowdy]

Originally Posted by mike_avfc

get a mate to call them telling them they're a researcher for the BBC and would like a statement for a programme "car dealers from hell".
Shoud scare them enough not to worry about 400 quid.

Aye nice idea but that would mean sinking to the dishonest level of the car dealer.