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Old 22-02-09, 10:19 PM   #11
amarko5
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Default Re: Recommend Me A: Camera Repairer

Dan just a question

does the 300d have a cr battery in there as a data storage backup ???

in the battery compartment of my 20d there is a little lithium button cell mine locked up once and i removed the battery and the button cell and 10 mins later it was fine.


worth a try if yours has this battery in there.
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Old 22-02-09, 10:31 PM   #12
SoulKiss
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Default Re: Recommend Me A: Camera Repairer

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Originally Posted by lylej View Post
im not sure that qualifies? but im not a soliciter lol,

the manafacturers warrenty covers defects like the ones experienced.. if its out of warrenty then.. tough i guess.. it seems like the protection is if a product causes an injury or damage..??

seems a bit far to go for a 300d lol, would cost you more in court fees lol
Here are the pertinant points from the BERR website (http://www.berr.gov.uk/whatwedo/cons...page38311.html)

Quote:
Originally Posted by Summary of the Sale of Goods Act
• For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).

• A purchaser who is a consumer, i.e. is not buying in the course of a business, can alternatively request a repair or replacement.

• If repair and replacement are not possible or too costly, then the consumer can seek a partial refund, if they have had some benefit from the good, or a full refund if the fault/s have meant they have enjoyed no benefit

• In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)

• After six months and until the end of the six years, it is for the consumer to prove the lack of conformity.
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Old 22-02-09, 10:43 PM   #13
amarko5
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Default Re: Recommend Me A: Camera Repairer

ohh and try with the lens off if you can and check the contacts onto the lens
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Old 22-02-09, 10:53 PM   #14
John 675
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Default Re: Recommend Me A: Camera Repairer

still along way to go to get a repair.. if a customer came to me with a camera they bought three years ago and demanded a repair.. well it just wouldnt happen.. id send it to canon.. and they would send it back saying not our problem.. so id send it to stoke.. with a note saying the customers not paying.. and they would send it back saying stop wasting our time.. so who is left to repair it? we have 3 yr extended warrenty policys for warrenty extensions.. i cant imagine they would be around if this CPA was an easy or relevent endevour.. but you would have to be really fussy to take a small claims on a £160 repair, because i can imagine the customer would have to prove that the damages were not caused by themselves, and without taking it apart themselves..(voiding any warrenty present) they would have to pay more to get it evaluated lol,...

Now a motorbike on the other hand or a car.. would work well if it was a write off in 14 months without user fault..
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Old 23-02-09, 07:01 AM   #15
SoulKiss
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Default Re: Recommend Me A: Camera Repairer

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Originally Posted by lylej View Post
still along way to go to get a repair.. if a customer came to me with a camera they bought three years ago and demanded a repair.. well it just wouldnt happen.. id send it to canon.. and they would send it back saying not our problem.. so id send it to stoke.. with a note saying the customers not paying.. and they would send it back saying stop wasting our time.. so who is left to repair it? we have 3 yr extended warrenty policys for warrenty extensions.. i cant imagine they would be around if this CPA was an easy or relevent endevour.. but you would have to be really fussy to take a small claims on a £160 repair, because i can imagine the customer would have to prove that the damages were not caused by themselves, and without taking it apart themselves..(voiding any warrenty present) they would have to pay more to get it evaluated lol,...

Now a motorbike on the other hand or a car.. would work well if it was a write off in 14 months without user fault..
Warranties are "peace of mind", and usually not worth the paper they are written on.

The Sale of Goods act however IS law, and IS enforceable.

As long as there is no external damage to indicate its been dropped etc I cannot see why there would be an issue.

And if there is, well contact your home contents insurer (if you are covered) and report it under the accidental damage section (if you have it) and pay the excess and get a new camera....
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Old 23-02-09, 02:44 PM   #16
Quiff Wichard
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Default Re: Recommend Me A: Camera Repairer

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Originally Posted by lylej View Post
There is a Canon Acreddited repair agent in stoke on trent that all of our customers out of warrenty stuff goes to. and hey they seem to do a pretty decent job to be honest, but you are going to be looking at about 160+ in my estimation.. 65% of that is labour charges but parts will still be available we send a few out every now and then.. but we are 3 models on now and they come out roughly every 9 months from canon.

i think this is them..

H. Lehmann Limited
Products repaired:
  • Analogue & Digital Video
  • Digital Canon Cameras
  • Analogue (Film) Camera
  • Lens
  • Flash
247-249 London Road
Stoke-on-Trent
ST4 5AA

Tel: 01782 413611
Fax: 01782 744579

Web: http://www.lehmannsdirect.co.uk
thats near me !!
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Old 23-02-09, 03:23 PM   #17
vannus
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Default Re: Recommend Me A: Camera Repairer

Contact canon if camera is only 14 months old they may be willing to contribute towards repair costs
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Old 23-02-09, 07:20 PM   #18
Dan
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Originally Posted by jambo View Post
14 months? The EOS 300D has been out of production for several years now. My 400d is around that age. May be worth a PM to Samnooshka as she had a 400D repaired a few months back.

Jambo
Actually, it might be a 350D now I think about it...
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Old 23-02-09, 07:21 PM   #19
Dan
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Default Re: Recommend Me A: Camera Repairer

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Originally Posted by amarko5 View Post
ohh and try with the lens off if you can and check the contacts onto the lens
Quote:
Originally Posted by amarko5 View Post
Dan just a question

does the 300d have a cr battery in there as a data storage backup ???

in the battery compartment of my 20d there is a little lithium button cell mine locked up once and i removed the battery and the button cell and 10 mins later it was fine.


worth a try if yours has this battery in there.
Thanks Mark, good ideas them. Never thought about the button cell...
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