*URGENT* PC Tech Help

Assuming the guy who set up the PC's here made a drive image of his original set up, would that be an option or are we talking new parts? And what is likely to have caused it?

[SoulKiss]

Originally Posted by leedsmatt7

Assuming the guy who set up the PC's here made a drive image of his original set up, would that be an option or are we talking new parts? And what is likely to have caused it?

Its just a corrupt install - an image would fix, I dont think its going to be hardware related.

The fact you get the boot screen shows that the PSU is ok, that it passed the POST memory check, and can read the disk.

*COULD* be failing Hard Disk.

My thoughts would be to get a new HD, re-install XP, then you can try and get any data off the curretn, suspect drive.

[phi-dan]

If you want to go down the diagnostic route, the crash dump files will be in C:\Windows\Minidump and can be read by the Debugging Tools for Windows (free download from MS) and that will tell you the driver / system file that caused the crash. or as SK said, it could the hard disk on the way out. Depends how much time you have to work on it, and if you have an IT guy to call on locally.