Complaints about dentists - advice please

Originally Posted by Messie

I had a filling in the tooth which was OK. My complain has two strands
1. I was not consulted over the need or desire for a crown
2. I felt assaulted by the anasthetic needle.

I'm not complaining about the amount. I think it's pretty standard NHS charge for crown work

I think the fact that he just went ahead without your consent just can't be right and as MissYC says what if you'd had a major freak out because of it? (I know I would have!) Did he even check you records to make you sure the treatment would be okay for you have? I know they have to consider stuff like that with me.

The price may be right for the treatment but you hadn't agreed to have it! for all he knew you may not have been in a position to take on the expense! I don't think under the circumstances you should have to pay the bill - my personal opionion) and I would take some advice on it and if you can - run a mile and find another dentist to do it if it were me!

My OH had a tooth pulled the other day at a check up session because it could no longer be filled/crowned etc and the dentist caterogically asked him if he wanted it done there and then or come back another time.