Royal Mail advice...

I'm a postie, I very rarely take signatures for recorded deliveries for a couple of reasons.
Firstly, they (sigs) are pretty much meaningless. A scribble on a piece of paper could be done by anyone. Very few people bother to clearly print their name on the form so how much proof of delivery is a squibbley line worth? A lot of customers actually sign the sheet, and then claim they haven't received anything.
You would be surprised also at the number of people that whinge at us for waking them up or disturbing them from jeremy sodding kyle, when we are trying to do a good job for once.
A lot of the time the postie will put things like this through your door to save you having to go to the office and pick them up, particularly if he likes you/you're a christmas tipper.
Another reason is lazyness. It takes 2 or 3 minutes to get a signature, more if you are out. Most offices are job and knock so rushing through 10 recorded deliveries will save us a lot of time. TBH this is my main motive for being a bad postman.
As far as complaining goes, it will be a waste of your time. Almost certainly nothing will be said to the postie, and customer services are a nightmare to deal with.

Originally Posted by Viney

However, this is fraud and no way would i condone that at all...now way

I totally agree.

Originally Posted by kwak zzr

special delivery and registered post are very good services for sending money and are fully insured, Royal Mail pride there selfs on these services and take it very seriously if things don't go to plan.

just an example - we found a special delivery (next day) item in our office which had missed dispatch (north west midlands mail centre) this item did infact have to be delivered in the north wales region, Royal Mail sent a van and a driver the whole journey just for this one letter.

Granted, that's excellent service, but you do wonder why Royal Mail are losing money

Originally Posted by captainsmelly

As far as complaining goes, it will be a waste of your time. Almost certainly nothing will be said to the postie, and customer services are a nightmare to deal with.

TBH, I couldn't give much of a crap as to what the postie did, that was just the initial spark to start me thinking.

The problem lays with the counter staff that took the package from the sender.

Our postie is usually spot on, haven't had a problem other than this package.

As kwak has said, if the counter haven't bothered to record it properly, why should the postie bother getting a signature? Afterall, it's just a waste of time (as you rightly said) in this instance, as there'd be little or no tracking anyway due to the counter staff.

It's the fact that I know the sender asked for it to be insured, and it apparently wasn't that's the issue.

how much £££££ was involved baph? just reading the RM site and recorded does include standard cover for up to £36 the same as standard parcels, all the info is here -
http://www.royalmail.com/portal/rm/j...mediaId=500201

altho trying to claim back on this cover is a minefield and without those signatures or barcodes u got no chance.

Originally Posted by kwak zzr

how much £££££ was involved baph? just reading the RM site and recorded does include standard cover for up to £36 the same as standard parcels, all the info is here -
http://www.royalmail.com/portal/rm/j...mediaId=500201

Cheers for chasing kwak - you're going to more effort than I can be bothered.

If the limit is £36, the sender would of been mighty miffed if it had grown legs. It was a little more than that.

special delivery all the way then mate.

In my local sub, they give you the R/D bit to fill in yourself if they're busy, so imagine this scenario.

Sender asks to send envelope R/D. the counter staff, being busy, supplys the sticky bit to sender. They go off and fill in the details and stick it on the envelope, then, not understanding the system, just pop it in a letterbox, genuinely thinking that it's R/D now.

Possible Kwak?

that bit shouldnt be filled in by the sender, the counter staff aint doing there job no matter how busy lol.