Idle Banter For non SV and non bike related chat (and the odd bit of humour - but if any post isn't suitable it'll get deleted real quick).![]() |
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#21 | |
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#22 |
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Aw.... poor MBK
![]() Will check paperwork for my hols this evening...... |
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#23 | |
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If someone has an off due to underinflated tyres, do we not tell them to have checked em first. ![]() |
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#24 |
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#25 |
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Poor MBK ;(
Compnesation should be easy enough to claim if you have the evidence etc. Demand an upgrade, 1st class, 2 weeks, all inc in the caribbean! |
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#26 |
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#27 |
Member
Mega Poster
Join Date: Jun 2005
Location: High Wycombe, where the chair factories used to be
Posts: 1,479
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I suggest you wear your "office clothes" MBK when you go in. When I had a problem with a local shop once my dad, who was in the area that day, went in and complained (and I hadn't asked him). He gleefully told me the guys in the shop were literally falling over themselves to help and sort it immediately, probably as he was in uniform.
The idiots in the shop obviously did not read his badge saying Norfolk Fire Service and assumed he was a policeman!! Don't forget to claim for all costs of your wasted trip, not just the refund on their mistake. That includes your coffee!!!!
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#28 |
Member
Join Date: Feb 2006
Location: Plymouth, Devon - mostly.
Posts: 527
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Pah!
![]() Lip lip lip lip lip lip...
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#29 |
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Man that would make me annoyed. Sure you should check your documents, but if you have just paid a travel agent to sort something, I think it is a fair assumption to assume that they have done it properly! I'd get very angry and get some serious compensation.
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#30 |
DaffyGingerBint
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Join Date: May 2008
Location: Melksham
Posts: 1,577
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Nic, get down to Thomas Cook with your mate and tell them that you are there to discuss compensation for your lost holiday, travel expenses, holiday pay (they've made you lose holiday entitlement as you've not been able to use it as planned) and any other expenses like coffee!
Tell them you want to discuss it with one of the supervisors and take a seat. Stay there. If they palm you off and say someone will look at it and call you, don't accept it, sit down and wait, you have every right to. They will do something as they will not want a disgruntled customer in the shop where other people are booking holidays. Say that you didn;t check the paperwork as you saw it all being done on the screen and it all looked fine then. Good luck chick, it should be fairly easy, but just make sure you don't back down. Rotten luck hun xxx |
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