Wyder Honda (why not?) - Page 4 - SV650.org

Stingo · 21-09-07, 03:20 PM

The problem with giving you a quote is that until they know what's wrong, it's a bit difficult to price up. I had a similar situation with my gearbox. Until the engine was stripped and the box opened, no-one knew what the problem was. Once that was established, then we could talk prices and ceilings thereof etc. I'm sure others will agree that suzuki parts are notoriously slow in getting to the dealer (I believe they come by rikshaw)

. Like you I was frustrated but there was nothing I could do about cost or time. The dealer had my bike from January to April, most of that time was spent waiting for decissions to be made and for parts to arrive.
But once the machine was repaired, I was happy to just cough up the wonga and hit the road. Incidently, I cornered Suzuki UK into refunding the cost of parts as IMHO the defect was a manufacturing problem...they agreed with me when I informed them that I was prepared to have the faulty part analysed.

Anyways...best get out on the road...only don't forget to check your oil!!

Stu · 21-09-07, 03:23 PM

Was the extra £140 for the brakes? or was that absolutely definitely included when they said £800 - quite probably they were just talking about the main job.
As to what you should have done:
Don't take an engine rebuild to a main dealer - get a replacement of ebay & get some mates to help you fit.
If you can't wait that long & need a loan bike to get to work - then you're going to pay what you did.
Also get any quote that you want them to stick to in writing so you know what it includes.

22-09-07, 03:20 PM

Trouble is when someone drops in a bike at short notice during a busy period it can mean that the job has to be slotted in between other already pre-booked jobs. Some places can be booked for 4-5 weeks in advance. As its a time consuming job that doesnt have a definate timescale it can mean that the job is done in stages in between other work.

Parts for bottom ends on SV's can take an age to come from Suzuki - trust me I have personal experience of this.

When you get a job in like this its very very hard or near impossible to give an exact pricing for the job until the engine is fully stripped down. Even when your rebuilding things can get noticed that werent before. I hate pricing these type of jobs hence now i tend to give a written quotation that is detailed as not confirmed..only an estimate.

IMHO its not a cheap option choosing to rebuild an SV motor..it is cheaper to buy a used one and fit that.

If they fitted new seals to your calipers and stripped and cleaned them then the £140 could be why its a bit more as i know the seal kits are expensive.

25-09-07, 09:42 AM

4 weeks ago I took the bike in to have the restrictor taken off, they were helpful and efficient and when I asked them if they did M.O.T.,s and the answer came back yes, I thought cool, and they are right on me doorstop, so imagine my surprise when I rang them to book the bike in only to be told 'we dont do M.O.T. s here mate who told you we did ?' 'er, your receptionist mate ?' nuff said now taking the bike to millenium in St Helens.

25-09-07, 10:23 AM

Quote:

Originally Posted by Stingo

Until the engine was stripped and the box opened, no-one knew what the problem was. Once that was established, then we could talk prices and ceilings thereof etc.

That's exactly why I didn't pressure them for a price until they had the engine completely stripped down. I simply asked for a "ball park figure", and they said "Definitely no more than £1K" ... so I said, "ok, but give me a better idea of price once you have the engine stripped and you know what parts you'll need" - they agreed and then gave me the price of £800 (incl VAT).
and Stu "yes that included the brakes" ... that price was supposed to be EVERYTHING - all parts that they had ordered and were fitting, all labour to fit said parts and VAT was INCLUDED (only it turns out that it wasn't!).

Quote:

Originally Posted by Stingo

I'm sure others will agree that suzuki parts are notoriously slow in getting to the dealer (I believe they come by rikshaw)

.

Quote:

Originally Posted by Stu

As to what you should have done:
Don't take an engine rebuild to a main dealer - get a replacement of ebay & get some mates to help you fit.
If you can't wait that long & need a loan bike to get to work - then you're going to pay what you did.
Also get any quote that you want them to stick to in writing so you know what it includes.

Good advice ... just a little too late for me

Firstly, I wasn't particularly bothered by the price ... or at least I wouldn't have been had they been able to carry out the work in a REASONABLE TIME.
At no point was I told "this is going to be a lengthy job" or that it was a job that was being fitted in between pre-booked jobs.
Secondly, I didn't need a loan bike for quite so long, but it just would have been a pain in the ar$e to take the loan bike back in and have a friend/missus pick me up from the dealers (and the dealers were ok with my keeping hold of the loan bike anyway) and at no point was there EVER any mention of making a charge for the loan bike (in fact it explicitly states on the receipt "Loan bike supplied FOC and in good faith").
Quote in writing? Good idea - just not sure these monkeys can actually write, and I wouldn't put it past them to have disregarded the written quote too.

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