Feeling a bit peed off.

[hindle8907]

Originally Posted by yorkie_chris

Or if you're lucky £20 for doing nowt all weekend?

key word being nowt lol ..... as in i cant do anything becuase im tied to a phone/computer.

but eh i cant argue like fizz said its my choice.
One i might regret but eh ho .... a mans gta do what a mans gta do . lol

How far do you travel to work? Do you have to pay to park? Will you get paid extra for the time, and if so, will it be at overtime rate?

You need to decide whether it's financially viable to do. Has it not occurred to you, that you may have a £1k pay rise coming to you, and your lazy ass manager is trying to pull a fast one?

[hindle8907]

Originally Posted by boot

How far do you travel to work? Do you have to pay to park? Will you get paid extra for the time, and if so, will it be at overtime rate?

You need to decide whether it's financially viable to do. Has it not occurred to you, that you may have a £1k pay rise coming to you, and your lazy ass manager is trying to pull a fast one?

its about 22 mile. i dont have to pay to park.
I will get paid time and half if i have to go into work but i wont get paid any extra for taking calls and giving remote support.
he said the company will pay for any taxis if needed.
i dont think he is pulling a fast one becuase they are giving me small laptop with a data stick and a comapny phone.

[fizzwheel]

Originally Posted by hindle8907

key word being nowt lol ..... as in i cant do anything becuase im tied to a phone/computer.

How quickly do you have to respond when you get called. We have a guideline with ours.

I cant remember the exact rule, but its basically I must have my mobile with me and I need to answer it. Or have it set so it can take a voicemail and then I need to return the call ASAP.

We have a guideline that I must be able to dial into the office within 20 minutes of being phoned and that I should be no more than an hour away from the office so that if I have to go in to fix a problem I can do so.

Work provide me with a mobile phone that is for use to receive and make calls when I'm on call. I'm also provided with a laptop so that I can work remotely.

What being on call does for me is make damn sure that when I setup something from scratch or if I fix a fault I do it properly. I dont leave things that need doing and I make sure I do everything I can when I am in the office to minimise the chance of being rung because something has gone wrong. Of course things happen but if you are clever with what you do you can reduce the chance of getting called to virtually nowt.

I look after 400 servers, split across 150 sites, with approx 2000 users... I work in a team of two... I do a 3 week rotation of on call so two weeks off and then one week on. I've been called 3 times this year. Two times I talked the person that rang me through fixing the problem. The third time I had to dial in and it took me an hour to solve the problem.

Thats it... be clever, be smart, and thats an easy £20 a week...

[hindle8907]

Originally Posted by fizzwheel

How quickly do you have to respond when you get called. We have a guideline with ours.

I cant remember the exact rule, but its basically I must have my mobile with me and I need to answer it. Or have it set so it can take a voicemail and then I need to return the call ASAP.

We have a guideline that I must be able to dial into the office within 20 minutes of being phoned and that I should be no more than an hour away from the office so that if I have to go in to fix a problem I can do so.

Work provide me with a mobile phone that is for use to receive and make calls when I'm on call. I'm also provided with a laptop so that I can work remotely.

What being on call does for me is make damn sure that when I setup something from scratch or if I fix a fault I do it properly. I dont leave things that need doing and I make sure I do everything I can when I am in the office to minimise the chance of being rung because something has gone wrong. Of course things happen but if you are clever with what you do you can reduce the chance of getting called to virtually nowt.

I look after 400 servers, split across 150 sites, with approx 2000 users... I work in a team of two... I do a 3 week rotation of on call so two weeks off and then one week on. I've been called 3 times this year. Two times I talked the person that rang me through fixing the problem. The third time I had to dial in and it took me an hour to solve the problem.

Thats it... be clever, be smart, and thats an easy £20 a week...

basicly the same mate.
i just hope certain departments dont try to abuse it just because they know some one is available.

[fizzwheel]

Originally Posted by hindle8907

i just hope certain departments dont try to abuse it just because they know some one is available.

So make sure you have SLA's setup and a procedure that they have to follow in order to ring you. That way they'll wont be ringing you up because some dopey ass moron cant access their email as happened to me at 3am on morning...

Our on call is set so that I will only get rung if we cant take orders, or we cant process them and put customers goods into a box and ship them out the door. Anything else waits till the helpdesk guys are on site...

if they are giving you a laptop and a phone etc etc, I reckon you'll be set right. If you are really cheeky ask for a 3G card for the laptop then you can dial in from anywhere....

Originally Posted by hindle8907

its about 22 mile. i dont have to pay to park.
I will get paid time and half if i have to go into work but i wont get paid any extra for taking calls and giving remote support.
he said the company will pay for any taxis if needed.
i dont think he is pulling a fast one becuase they are giving me small laptop with a data stick and a comapny phone.

Well at least there is a few quid in it for your if you do get called.

I used to be on call for a company who listed the call out thing as "just part of the job". Turned out being on call, (not just weekends, all out of office hours), basically meant packing an overnight bag and sleeping in the canteen. Basic money was OK though, but it still sucked, espicially when your in your early twenties with a previuosly active social life.

[hindle8907]

Originally Posted by Philbo

espicially when your in your early twenties with a previuosly active social life.

lol i am 20 with an over active social life when it gets to weekends lol .

Yeah they are giving me a vodafone data sitck.

[Dave20046]

Originally Posted by Philbo

Not having a pop at you Dave, I'm assuming a bit of tongue in cheek in here!
BUT...
While i'm on a rant, and half cut, why is "Engineer" attached to every other job going? In the rest of the world it actually means something not dissimalar to Doctor, Lawyer, Teacher. In the UK, the bloke that puts wheels on wheelbarows calls himself an Engineer...

Don't worry, it was however I do call myself a computer engineer when it comes to insurance renewal/ hospital questions because I just don't know my job description! I do about 5 jobs.

Originally Posted by LK-SV

try being an Estate Agent in the credit crunch !!!

...or a solicitor. My team has had a 20% cut and there is zero prospect of it being lifted in the foreseeable future. There are some motnhs - quite a few actually - where I can't take a bean, so I work for nothing.