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Old 21-06-13, 09:53 AM   #1
GHollis
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Default Ultimate Ear?

Has anyone dealt with ultimate ear?

I placed an order with them online for a pair of Filtered Plug as I always have problems with the foam ones so thought what the heck I would invest in a custom pair.

That was two months ago to the date and still on sign of them showing up, I have emailed a number of time without getting a response apart from one with a wonderful three word answer "we received them" in refashion to my ear moulds.

I have even rang to see what's happening with the response that they will be with me in 28day, the same answer every time I ring.
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Old 21-06-13, 10:01 AM   #2
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Default Re: Ultimate Ear

had them done at a show and it was a couple of weeks or so.. shouldnt be more than 1 month to be honest. I'd get back onto them
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Old 21-06-13, 11:06 AM   #3
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Default Re: Ultimate Ear

I had no problem when I got mine. They are a small outfit so maybe the useful guy is on holiday or something. I'd phone them up.
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Old 21-06-13, 11:08 AM   #4
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Default Re: Ultimate Ear

Whenever I've dealt with them they have been prompt and professional.
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Old 21-06-13, 11:11 AM   #5
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Default Ultimate Ear

I have just rang and spoken to a different person, loads more helpful with an estimated delivery date for the end of next week plus an apology.
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Old 21-06-13, 11:14 AM   #6
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Default Re: Ultimate Ear

You were unlucky then, my experience was quick delivery after I'd had the impressions taken
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Old 24-06-13, 07:19 AM   #7
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Default Re: Ultimate Ear

Quote:
Originally Posted by Essex of Essex View Post
Whenever I've dealt with them they have been prompt and professional.
Same here - even with after sales support.
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Old 04-07-13, 10:19 AM   #8
GHollis
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Default Ultimate Ear?

I thought I would give you all an update.

Well the ear plugs have still not arrived, another phone call later and I new ETA.

The only thing that I now hope now is that there worth the time and money.


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Old 09-07-13, 09:42 AM   #9
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Default Ultimate Ear?

Well well they arrived in the post this morning, they may of taken a very long time to arrive but looking at then and giving then a trial fit they feel well worth the money. I will be taking then out for a test ride this afternoon so I will let you know how they hold up.


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Old 09-07-13, 10:21 AM   #10
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Default Re: Ultimate Ear?

Did you go for the silicon ones? I had the same but found I couldn't ride with them as try rested against the lining of my helmet. Putting pressure down my ear and transferring wind noise straight down the earplug onto my ear drum!

They were very tickley at first so if its the same for you just persevere as you'll get used to it!

In my opinion well worth the money but I ended up using them at work rather than on the bike.

Need to get another set though as I lost mine!
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