Comet Gift Card For Sale

(Not sure where to put this Mods, feel free to move)

Ey up Everyone..

Been lumped with a Comet gift card to the value of £324.01 Due to our brand spanking new Sony Bravia TV being faulty straight out the box.

Asked for a cash refund but due to Comet dragging their heels sending out engineers and waiting for parts, a gift card was their only alternative offer.

Seen as we're now using my other TV, we have no need for the gift card.

So.....Anyone who wants to save £24.01 next time they visit Comet and buy the gift card for only £300, let me know!

I Can accompany you to a local store (local to me!) for peace of mind if you prefer. Either somewhere near Aldershot (Hampshire) or Wakefield (West Yorkshire).

Failing that i'll post it first class recorded

Thanks all.

Si

Sale of Goods Act 1979 says you should have been given a cash refund I think as the item was faulty straight away. Don't believe they can force you to spend again in their shop, which is what the card is essentially doing. I'd call H.O. and rant a bit. You'll get cash pretty quickly.

Originally Posted by WeegieBlue

Sale of Goods Act 1979 says you should have been given a cash refund I think as the item was faulty straight away. Don't believe they can force you to spend again in their shop, which is what the card is essentially doing. I'd call H.O. and rant a bit. You'll get cash pretty quickly.

+1 get your money back

I just rang them and she said thats the only option they offer

need to start quoting laws i think.

[timwilky]

Comet sold me a dodgy telly back in the days of huge heavy CRT based systems.

I did my back in taking it back same day as I bought it. (Boxing day sale, I was initially told to call a service engineer by the store, but the department wouldn't be open till the new year. Like I am going to wait a fortnight with a new bust telly)

We have to test it
Sods law worked perfectly, I took it home, did it work, NFC

Took it back. Same guy
It isn't working is it?
No
Well you know we have to test it
Thank Feck, it wouldn't turn on

Do you want a replacement or refund.

Refund, and ran. Never went back to them

[Mr Speirs]

Just quote Statutory Rights:

When you buy something from a shop you are entering into a legally binding contract. Therefore they don’t have to give you a refund simply because you have changed your mind. Only if one of your statutory rights is breached (i.e. that the item is damaged, of poor quality or not fit for purpose) do they have to give you your money back.

Shops will often tell you they will only give a refund on production of proof of purchase. Don’t be mislead into thinking this must be a till receipt. It can be a bank or credit card statement, although you may run into difficulties if it is for a different amount than that of the item you are trying to return.

The item you bought was not fit for purpose and you can request to have your money back, they'll try and give you a credit note or whatever but they are legally obliged to give a full cash refund.

You'd be suprised how many people in a position to give refunds or deal with complaints don't actually know the customers Statuary Rights. And the mere mention of them will get you your money back.

Thanks all

After reading all that I'm going to go down and not leave till they've given me a cash refund.
I'll let you know how it goes.

Si

[Mr Speirs]

If they don't budge ask for the store manager.
In my experience they don't like to be hassled with stuff and more likely to 'make an exception' just this once.

Will do, if it all goes horribly wrong, look out for me on the 6 o'clock news. I'll be at comet in farnbrough with hostages

[Viney]

I'll bring the food if you need it