Garage work on my car question.

[ian505050]

Took car to garage because clutch was slipping.

Garage said new clutch and slave cylinder required

I said ok fine £275 later i received the car back and it would not go in reverse now.

Took car back to garage and explained that it would go in reverse fine before clutch was changed and left the car with him.

I then left the car with him and he replaced the clutch and slave cylinder for a 2nd time.

The car at his point would still not go in reverse.

At this point he said he could try a new master cylinder but this would be £137 extra.

He replaced the master cylinder and this has solved the problem.

I believe i am now going back to the garage to pay:-

£275.00 for clutch and slave cylinder

£137.00 for the master cylinder


BUT
the guy mentioned on the phone about the first clutch fitted was not faulty and put the point across to me to me about the issue of paying for the labor of replacing the clutch and slave cylinder twice. As it was the master cylinder at fault.


mmmmmmmm............. What do you think?

At no point did i instruct him to strip the gearbox out and replace the clutch and slave cylinder again. He did this off his own back without telling me.

Gonna go to the garage tomorrow to pay and wanted to see what you guys think is fair.

[Bibio]

its not your fault they had to rip the clutch out again to fix a fault that should have been picked up on the first time, which sounds like they never tested the car after the repairs the first time.

[Gazza77]

Took car to garage because clutch was slipping.

Garage said new clutch and slave cylinder required

I said ok fine £275 later i received the car back and it would not go in reverse now.

Took car back to garage and explained that it would go in reverse fine before clutch was changed and left the car with him.

I then left the car with him and he replaced the clutch and slave cylinder for a 2nd time.

The car at his point would still not go in reverse.

At this point he said he could try a new master cylinder but this would be £137 extra.

He replaced the master cylinder and this has solved the problem.

I believe i am now going back to the garage to pay:-

£275.00 for clutch and slave cylinder

£137.00 for the master cylinder


BUT
the guy mentioned on the phone about the first clutch fitted was not faulty and put the point across to me to me about the issue of paying for the labor of replacing the clutch and slave cylinder twice. As it was the master cylinder at fault.


mmmmmmmm............. What do you think?

At no point did i instruct him to strip the gearbox out and replace the clutch and slave cylinder again. He did this off his own back without telling me.

Gonna go to the garage tomorrow to pay and wanted to see what you guys think is fair.

If they do that, ask them to re-fit the original clutch and slave cylinder at their expense, as they replaced them without any good need due to mis-diagnosing the fault.

[Specialone]

I agree, tell them to do one, they should've diagnosed it correctly.

Fair enough if you have a new clutch and slave then pay for the 1st one but not for the labour on the 2nd.

Why would they change the first one THEY fitted, didn't they fit it properly the first time??? Or use crap parts?

[timwilky]

Sorry to read of your problems, but your systems do not suggest a faulty master cylinder, more likely a failure to correctly realign the gear selector when the box was refitted. If the master cylinder had been at fault you would not have been able select any gear. Nor does a faulty slave cylinder lead to clutch slip, unless you are of course suffering a leak onto the clutch and topping up the reservoir.

[ian505050]

its not your fault they had to rip the clutch out again to fix a fault that should have been picked up on the first time, which sounds like they never tested the car after the repairs the first time.

He tested it but obviously not reverse

If they do that, ask them to re-fit the original clutch and slave cylinder at their expense, as they replaced them without any good need due to mis-diagnosing the fault.

i agree with that.

I agree, tell them to do one, they should've diagnosed it correctly.

Fair enough if you have a new clutch and slave then pay for the 1st one but not for the labour on the 2nd.

Why would they change the first one THEY fitted, didn't they fit it properly the first time??? Or use crap parts?

He recons the first clutch and slave cylinder were 100% perfect and fully functional if not for a faulty master cylinder.

Sorry to read of your problems, but your systems do not suggest a faulty master cylinder, more likely a failure to correctly realign the gear selector when the box was refitted. If the master cylinder had been at fault you would not have been able select any gear. Nor does a faulty slave cylinder lead to clutch slip, unless you are of course suffering a leak onto the clutch and topping up the reservoir.

clutch had just worn out and thats why i got it replaced originally. A few people have mentioned that he should realign the gear selector, but he says this was checked and done correctly.

The clutch fluid was never required to be topped up. mmmm...........

[454697819]

sorry but how can a master cylinder effect only reverse...

and if they try to give you grief about the second clutch ask to see the new old one he took out.. bet you a £5 its the same damn one!

[mpsricky]

tell him to get bent!!!! politely

[NTECUK]

Well as the clutch was slipping your going to have to stomp up that one . Most modern cars have a release bearing combined with the slave so its sensible to replace it. But I'd look at it then decide if its ok.
May have bled the clutch and then the master cylinder may have failed .
Second clutch and labour ,no way ,miss diagnosed by the garage .

[NTECUK]

sorry but how can a master cylinder effect only reverse...

and if they try to give you grief about the second clutch ask to see the new old one he took out.. bet you a £5 its the same damn one!

No sycro in reverse .so if the clutch is dragging you can't slow the gear shaft.
If it went in with out engine running then It's clutch drag

[Quedos]

Oh i can be of help on this - It sounds like the first repair was not of 'reasonable care and skill' as the fault was not rectified. I'm assuming that the fault was recognised fairly quickly after you got the car back.

Because you have highlight the same fault twice there is no legal obligation for you to pay labour for the 2nd set of part as it does sound like it was not of reasonable care and skill - Sales of goods and services act.

They can hold your car to ransom if you refuse to pay for the work - the best issue under this scenario is to make a payment under protest - Paid by cheque or cash (with reciept) and either on the back of the cheque or on the receipt write paymnet under protest. Advise the garage of this and that they are not playing fair and you can then raise a claim in the small claims court or whatever your southern equivelant is.

Hope this help

[Davadvice]

Well as the clutch was slipping your going to have to stomp up that one . Most modern cars have a release bearing combined with the slave so its sensible to replace it. But I'd look at it then decide if its ok.
May have bled the clutch and then the master cylinder may have failed .
Second clutch and labour ,no way ,miss diagnosed by the garage .


RE bleeding the clutch, i would agree in terms of the break master Cylinder, but the clutch always allows 100% Travel unlike a break MS and it would be very unlikely that the bleeding of the system would cause the MS to fail.

if the master cylinder was faulty you would as already mentioned have issues with all the gears. I also think the price for the master is very expensive.

[mikerj]

No sycro in reverse .so if the clutch is dragging you can't slow the gear shaft.
If it went in with out engine running then It's clutch drag

No synchro on reverse means the gears would be audibly crunching if the clutch was dragging.

[NTECUK]

Had an escort mk2 you could get in 1 st but not reverse . Oil on clutch , bargin buy that one.
its a guess as diagnosis down a phone is hard enough .let done by a internet forum.
more info would be needed and now It's all conjecture as its been fixed .

[thefallenangel]

Just pay for clutch + MC and then if they kick up about 2nd fitting just phone police and say they have taken your vehicle without your consent.