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lodman27
30-01-06, 09:02 PM
Just had my bike serviced and remapped today, and i have to give these guys a big :thumbsup: Not only did they do a cracking job at a reasonable price, the service was brilliant and the remap =D> well it makes a huge difference!!

Thank You Very Much :riding:

Lawrence

rpwoodman
31-01-06, 05:17 PM
I bought my bike from them and had the first service (only one so far) done by them as well. It's a bit of a drag to get to for me (tho of course, it does mean I get a nice ride out, and can go home via Box Hill), but I'll continue to make the effort as long as I have a Suzuki - I found them to be excellent.

Flamin_Squirrel
31-01-06, 08:06 PM
Ah yes, Steve Jordans. Wonder how their name became popular on this board... :-k

Peter Henry
31-01-06, 09:27 PM
lodman...Your praise was so gushing forgive me if I cynically suspect you are related or work for said company! :lol:

Oh and BTW Steve Jordan... send me a snotty pm and just see how that would really bother me!! :)

lodman27
31-01-06, 09:30 PM
Wish i did!!! No seriously bike came from george whites in slough it nor i will never be going back there!!!! (as long as i own the bike)

Lawrence

northwind
31-01-06, 10:20 PM
Cheeky stuff here... SJ's have a generally very good rep. I've never had the pleaseure, what with them being a bit further away than Alvins, but I don't see any call to doubt the recommendation myself.

Jelster
01-02-06, 12:30 AM
Steve Jordans do have a great rep. I also think it's good that dealers play an active part on the scene too. Luckily I have a great mechanic locally, if I didn't I would certainly consider taking my servicing to them...

.

GSXR Carlos
01-02-06, 10:16 AM
stop crawling you lot, you know steve and staff will be lurking around here somewhere

northwind
01-02-06, 11:03 AM
Yup, Sarah Jordan posts here a bit, SV650Racer. And that's part of the point, they've got a constructive presence on this list. They don't just pop up to promote their products and services, or to watch and see if anyone says something they don't like, as some do. They're contributing members here...

will
01-02-06, 01:34 PM
My experience is that they had a really friendly parts guy! shame he isn't there any more......

For servicing - it's great news if you get Steve himself working on your bike. I also think it is a bit rich charging for the use of a loan bike, esp when the bandit is totally on its last legs and IMHO of dubious roadworthiness.

just thought I'd add a bit of balance here :wink: nothing personal!

thor
01-02-06, 03:12 PM
Yeah a great parts guy that delievered stuff to your door, and advised on everything your bike needs and your wallet doesn't. 8) I hear he's working with four wheelers now? :wink:

Mike1234
01-02-06, 03:30 PM
My experience is that they had a really friendly parts guy! shame he isn't there any more......

Nah, he was a right old .... Oh, Hi Joe :D

Kate
01-02-06, 04:10 PM
My experience is that they had a really friendly parts guy! shame he isn't there any more......

Nah, he was a right old .... Oh, Hi Joe :D
lol :lol:

SV650Racer
01-02-06, 04:18 PM
My experience is that they had a really friendly parts guy! shame he isn't there any more......

For servicing - it's great news if you get Steve himself working on your bike. I also think it is a bit rich charging for the use of a loan bike, esp when the bandit is totally on its last legs and IMHO of dubious roadworthiness.

just thought I'd add a bit of balance here :wink: nothing personal!

Cough...isnt Kevin Swantz's ex head mechanic no good for your bike then? :lol:

and BTW the loan bikes are FOC as long as they come back with the petrol they went out with!! :wink:

and btw i like crawling but prefer standing thanks :lol: 8)

will
01-02-06, 05:13 PM
My experience is that they had a really friendly parts guy! shame he isn't there any more......

For servicing - it's great news if you get Steve himself working on your bike. I also think it is a bit rich charging for the use of a loan bike, esp when the bandit is totally on its last legs and IMHO of dubious roadworthiness.

just thought I'd add a bit of balance here :wink: nothing personal!

Cough...isnt Kevin Swantz's ex head mechanic no good for your bike then? :lol:

and BTW the loan bikes are FOC as long as they come back with the petrol they went out with!! :wink:

and btw i like crawling but prefer standing thanks :lol: 8)

well maybe schwantz was happy with poorly executed work! i had to bring the bike back for steve to finish......!! :lol:

and i got charged a fiver for the bandit - i had to put fuel in it at the garage down the road from you when i picked it up!

well that was my experience, perhaps it was just not a good day.

SV650Racer
01-02-06, 06:21 PM
did it get sorted?. I presume so!. What exactly didnt get finished?.


All bikes either go out without fuel (like in your case) or with a fullish tank. Surely you cant expect to get the cost of the fuel FOC?? Most people are delighted at the fact they get a bike to get home on and not have to rely on a lift home! Our parts guys gets a company bike..if the fuel wasnt replaced it would be him out of pocket too!.

But since then we have decided the loan bikes are FOC. Although this does cost us alot and even though we thought £5 for the use of a bike (whether its an old bike is irelevant - it works!) to get home or to work was pretty good !.

Trouble is...even the best have a moment...its how its dealt with thats important. And sometimes you just cant please! :wink:

Cloggsy
01-02-06, 06:52 PM
well maybe schwantz was happy with poorly executed work! i had to bring the bike back for steve to finish......!! :lol:

and i got charged a fiver for the bandit - i had to put fuel in it at the garage down the road from you when i picked it up!

well that was my experience, perhaps it was just not a good day.

Tell you what Will, you wanna consider yourself lucky you were given a loan bike, never mind the fact there was no fuel in it...

I haven't even been offered a loan bike or anything else for that matter... My 6 month old KTM is still sat in the dealership after 2 months, with nothing being offered :roll: :evil: :evil: :evil:

Peter Henry
01-02-06, 07:07 PM
Did you know that those devil's at KTM almost ruined the reputation of the 749/999 Ducati's when launched? Yep they produced the oil collers which were subject to a major recall! (Sorry Cloggsy! :? )

will
01-02-06, 08:19 PM
did it get sorted?. I presume so!. What exactly didnt get finished?.


All bikes either go out without fuel (like in your case) or with a fullish tank. Surely you cant expect to get the cost of the fuel FOC?? Most people are delighted at the fact they get a bike to get home on and not have to rely on a lift home! Our parts guys gets a company bike..if the fuel wasnt replaced it would be him out of pocket too!.

But since then we have decided the loan bikes are FOC. Although this does cost us alot and even though we thought £5 for the use of a bike (whether its an old bike is irelevant - it works!) to get home or to work was pretty good !.

Trouble is...even the best have a moment...its how its dealt with thats important. And sometimes you just cant please! :wink:

yes, got sorted after the 2nd visit. steve did a great job, very friendly and effiecient.

re the loan bike - i had to pay for fuel AND the hire. we're not talking a lot of money here, just the principal.

anyway, seems you have a good fan base so one "mixed" review ain't too bad really is it?

Cronos
01-02-06, 08:24 PM
Trouble is...even the best have a moment...its how its dealt with thats important.

Very true. The sad reality is that there are too many companies out there who refuse to acknowledge their mistakes let alone correct them. Comanies who value customer service and pull out all stops to rectify their mistakes should be commended.

Last Action Pimp
01-02-06, 09:39 PM
what i would do with the FOC or £5 loan bike, make it free and make people fill the tank to the top at the petrol station next door for the next guy, then people would only pay for what they use

Red ones
02-02-06, 06:27 AM
did it get sorted?. I presume so!. What exactly didnt get finished?.


All bikes either go out without fuel (like in your case) or with a fullish tank. Surely you cant expect to get the cost of the fuel FOC?? Most people are delighted at the fact they get a bike to get home on and not have to rely on a lift home! Our parts guys gets a company bike..if the fuel wasnt replaced it would be him out of pocket too!.

But since then we have decided the loan bikes are FOC. Although this does cost us alot and even though we thought £5 for the use of a bike (whether its an old bike is irelevant - it works!) to get home or to work was pretty good !.

Trouble is...even the best have a moment...its how its dealt with thats important. And sometimes you just cant please! :wink:

yes, got sorted after the 2nd visit. steve did a great job, very friendly and effiecient.

re the loan bike - i had to pay for fuel AND the hire. we're not talking a lot of money here, just the principal.

anyway, seems you have a good fan base so one "mixed" review ain't too bad really is it?

You could gp tp my local garage. Squeeze the blood out of the stone to get the loan bike, then collect yours later when they have failed to tighten the bolts that retain teh front caliper so it falls of the next day - nice and scary!

SV650Racer
02-02-06, 09:17 AM
what i would do with the FOC or £5 loan bike, make it free and make people fill the tank to the top at the petrol station next door for the next guy, then people would only pay for what they use

Yup well thats the plan but as the bikes get used by our own staff they go out with varying petrol in them...it never goes exactly to plan!! :lol:

I aint afraid to admit to not being perfect!!..its those that think they are that are a problem 8)

thor
02-02-06, 09:28 AM
To be fair, the new parts guy is quite friendly too. I went there last Sat and got a bolt for my hugger installed free of charge. Thanks mate!

SV650Racer
02-02-06, 09:35 AM
To be fair, the new parts guy is quite friendly too. I went there last Sat and got a bolt for my hugger installed free of charge. Thanks mate!

yup he is a mad as a box of frogs which always make the day very interesting!. I am finding it hard to get him to have a day off at the moment as he loves chatting to bikers all day!!! :lol: