View Full Version : sky tv problem?
since getting the tinternet i have cancelled sky tv & making do with the free chanels. but now im getting a "no satellite signal is being recived" message.
as i have not got an Ariel i cant watch tv. have i been totaly cut off? the weather is not to bad so i dont think its that. & im thinking i cant phone sky.
Try unplugging the power to the sky box and then putting it back in again. Mine does this sometimes and the only way to clear it is to disrupt the power supply.
Try unplugging the power to the sky box and then putting it back in again. Mine does this sometimes and the only way to clear it is to disrupt the power supply.
tried that 4 times :cry:
Try unplugging the power to the sky box and then putting it back in again. Mine does this sometimes and the only way to clear it is to disrupt the power supply.
tried that 4 times :cry:
You sure you actually disconnected the power. Not just switched it off?
i pulled the plug out for a few minuites
Well the only other thing I can think of is either the cable to the dish has come loose / damaged or the dish has moved and is no longer pointing in the right direction. It only has to be a degree or two out to completely loose the signal.
:?
hoping it fixes it self through the night....... :roll:
ArtyLady
07-01-07, 11:04 PM
happened to us, turn it all off, take the card out and wipe it, put it back in, turn it all on again and ours worked. HTH :)
netsurfer
07-01-07, 11:31 PM
That message appears when there is no signal (funny enough)
Cancelling your subscription wouldn't cause this to happen.
Check the coax at the back of the STB hasnt been pulled out of the plug (the plug screws on, it isnt a tight fit and sometimes can pull out)
Failing this, you have either got a faulty LNB, your dish has got a knock and been knocked off the satellite, the tuner is faulty in the STB (By any chance is it an Amstrad?) or you have water in your coax.
(Or some joker has cut your coax)
Pete
not amstrad :wink:
cant be cut as its too high
i will investigate tomorrow
thanx all
Other things you can try is going into 'System Setup' and one of the options will show the satalite signal etc.. Installer mode is also 'System Setting' + 010 + Select (i think). You could try a reset from there. If all else fails
Ok seems like few know the full reset method of a sky box.
Leave it unplugged for about 30seconds, then hold the 'Back Up' button on the box and plug it back in, keep holding the button down untill all three lights come one and a message on screen saying that the box software is being upgraded.
Now make sure that the sat cable is installed first properly.
I take no responsability if you box fails to work properly after the full reset method. I have done it several times and never had a problem myself though. But i has had to be done once as my box went all haywire.
netsurfer
07-01-07, 11:55 PM
DO NOT DO THIS
He has no satellite signal! it wont be able to download new software! :roll:
Will leave the box stuck in update mode.
Pete
DO NOT DO THIS
He has no satellite signal! it wont be able to download new software! :roll:
Will leave the box stuck in update mode.
Pete
Err, thats why i said check first that its connected. Saying all that the tuner in the box could have gone pop or the LNB is gone or with all this wind the dish may have moved
It happened to me where it said there was no satalite signal, and i had to reload the software to sort it out.
netsurfer
08-01-07, 12:17 AM
The probability of it being a software error is much smaller than it being a fault in other areas. If the other areas are not ruled out first he runs the risk of having his box stuck in update mode.
The software reload feature you talk about is not commonly known about because it is there for engineers, not end users - to prevent problems like this happening.
Pete
last night i did a signal test & the 2 bars were blank..............this morning they are both betwwen 60-75%?? but its still saying no signal :shock: the code in the corner is 36 if this helps?
Go outside and smack the satellite dish with a broom handle, if it don't work your hitting it the wrong way. :lol: :lol:
Dan
Go outside and smack the satellite dish with a broom handle, if it don't work your hitting it the wrong way. :lol: :lol:
Dan
i might :roll:
ArtyLady
08-01-07, 10:20 AM
did you try wiping the card? Seriously - this has worked for us several times over the last week since the bad weather, a friend of ours reckons it is static affecting the card?. worth a try?
did you try wiping the card? Seriously - this has worked for us several times over the last week since the bad weather, a friend of ours reckons it is static affecting the card?. worth a try?
i did wipe it but only witn a cloth
did you try wiping the card? Seriously - this has worked for us several times over the last week since the bad weather, a friend of ours reckons it is static affecting the card?. worth a try?
i just spat on it then wiped it & worked for 1 min :shock: :shock: :evil:
ArtyLady
08-01-07, 11:26 AM
did you try wiping the card? Seriously - this has worked for us several times over the last week since the bad weather, a friend of ours reckons it is static affecting the card?. worth a try?
i just spat on it then wiped it & worked for 1 min :shock: :shock: :evil:
well least it worked :D try it again?
i cant keep taking it out to spit on...............i will miss the jeromy kyle show :shock:
i cant keep taking it out to spit on...............i will miss the jeromy kyle show :shock:
Repeated on ITV2 later mate :shock: :oops: :oops: :oops:
Alpinestarhero
08-01-07, 12:50 PM
Have you tried ringing sky TV and asking their view?
Maybe your sky card needs replacing?
Matt
Have you tried ringing sky TV and asking their view?
Maybe your sky card needs replacing?
Matt
NO :shock:
I think they wil :lol: at me cos i cancelled it last month......worth a try though eh?
Alpinestarhero
08-01-07, 12:56 PM
Worth a try indeed! After all, its their technology isn't it?
If they laugh at you, laugh back because they ain't getting your money 8)
Then ask someone in an electronics store?
Matt
JimmyGulp
08-01-07, 03:11 PM
I had this a few times at my last job (sky required for the footy). It turned out to be a combibnation of:
The sky boxes being rubbish,
The sky boxes getting too hot,
The sky boxes being rubbish.
In the end, we got some blocks of wood to separate the 3 boxes (yes, 3), let them cool down with the power removed and then using the System Setup thing listed on the 1st page (you can find proper instructions on the sky site I believe). Took a few attempts at the system setup to get em working again, but it eventually fixed itself.
As everyone else has said, check all the connections and whatnot.
Hope this helps you :)
You shouldn't have been such a tight git and canceled sky :lol:
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
To busy on the Internet to watch the telly :lol: :lol: :lol: :lol:
It is bloody expensive. I only have all the channels :oops: The kids watch Nick jr etc, the wife loves the movies and i never get to watch the fottie cos the SOAPS are on :smt011
I pay for it but never get to use it :roll:
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
To busy on the Internet to watch the telly :lol: :lol: :lol: :lol:
YES :wink:
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
To busy on the Internet to watch the telly :lol: :lol: :lol: :lol:
YES, PORN IS CHEAPER ON LINE :wink:
:shock:
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
To busy on the Internet to watch the telly :lol: :lol: :lol: :lol:
YES, PORN IS CHEAPER ON LINE :wink:
:shock:
whats porn? :shock:
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
To busy on the Internet to watch the telly :lol: :lol: :lol: :lol:
YES, PORN IS CHEAPER ON LINE :wink:
:shock:
whats porn? :shock:
:smt102 im an :smt059 :lol:
ArtyLady
08-01-07, 03:54 PM
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
exactly what we did :wink:
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
exactly what we did :wink:
maybe its sky messing with my head?
ArtyLady
08-01-07, 04:52 PM
You shouldn't have been such a tight git and canceled sky :lol:
the basic package £21 :shock: was crap, plus i hardly ever watched it the free channels will do me
exactly what we did :wink:
maybe its sky messing with my head?
youve got a point there - methinks that maybe they doth protest? :wink: :lol:
kwak zzr
08-01-07, 05:06 PM
get a diji areial and a cheapo diji box or plug the areial into your sky box and see if that makes any diff.
No TV :cry: You'll just have to stay on here longer to make up for it :wink:
Good luck sorting it out.
Go outside and smack the satellite dish with a broom handle, if it don't work your hitting it the wrong way. :lol: :lol:
Dan
just tried that............still not working
i think there could be water in the dish thingy?? try phoning sky tomorrow :oops:
anybody know what error 36 is
UlsterSV
08-01-07, 07:53 PM
anybody know what error 36 is
It's worse than error 35, but not as bad as error 37.
HTH
after a 15 min phone call to a scotish woman from sky & a lot of asking what she said plus a lot of turning sky on & off we have come to the conclusion its f**ked :? which was nice
£65 to call out an "enginer" ........no thanks
some of the free channels might be free if you get sky maybe?...
Amanda M
09-01-07, 08:55 AM
£21 for the basic package? We're paying £18 a month for ours :? As for the digibox things, we had the top-up TV thing and had a crap signal most of the time so got rid of it and switched to sky.
Jelster
09-01-07, 09:09 AM
As far as I can remember, to get even the £free to air" channels, you still need a decoding card. If you have cancelled your subscription, they may have also cancelled your viewing card, so you need to call and discuss it with them. For a price (about a tenner I think) they can provide a card just for the "free to air" channels.
I may be wrong, but it sounds like it's worth checking it out....
.
Or you can buy a replacement box from eBay for very much less than £65.
kwak zzr
09-01-07, 06:36 PM
i sold a pace one on there for £40.
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