Santander Internet Banking

They have the sh1ttest online banking facility I have ever used. By sh1ttest I mean 8/10 times I go to log on, it times out somewhere along the process.

The End.

use it all the time and never had a problem with it

Mines fine with them too, on pc and iphone.

Wut.

I used mine from work PC, home pc, phone, laptop, all hours all days.

And it's fecking pants.

Maybe Santander just dont like me

do you log in then leave it for a few mins without doing anything on the page? then it will time out

[Jayneflakes]

I find that it causes my computer to crash if you do not allow it to fully load, which can take a few seconds. However, every time I log in, it tells me that my browser has crashed and it is unable to open the page, just before it opens. Also every time I log in, it asks me to download a security system, which I have down loaded and installed, but fails to work.

In branch I was so unhappy with the poor service of Santander that I have now moved banks. Quite frankly, I am unimpressed with Santander, who took over the Alliance and Leicester with whom I banked with for over ten years with no issues or problems.

Santander are unhelpful, rude on the phone and will not admit to a mistake when they have made one. I greatly miss the Alliance and Leicester who were always fair, had a good moral code and the on line banking page always worked.

My advice: try a different web browser and then when that fails, try a different bank.

Well, I moved to Santander from Natwest out of spite.

I have ruled out all the obvious. Browsers (FF + IE), Networks (4 or 5 different locations), even AV.

This isnt me leaving it to time out, its me patiently waiting for the ****ing page to load!

Dont have the same issue on Natwest (still use them for some stuff), or Tesco banking.

So, Santander are ****.

[MisterTommyH]

Thanks, You've just convinced me not to swap from Barclays. Their internet banking is quite good.

The obvious question is
what is the spec of your computer (and age)?
I use a laptop with windows XP and only have 512MB of memory
I am on Virgin Media with a (quite) fast broadband connection.

I have had minimal problems with Abbey/Santander

We have a new fast laptop with 3GB memory - this is much faster.

SMcG in sunny Glasgow (used Gladius for 1st commute today since early last November)

[Stingo]

I have no problems with Lloydstsb online and regularly enjoy the experience.