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Old 29-08-07, 03:51 PM   #1
pencil shavings
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Default Great service from Scottoiler

My uncle and I installed my Scottoiler a few weeks ago and a few days ago the white tube with the metal bendy bit it some how managed to fall off my bike. It was secured with the cable ties supplied, I have no idea how this happened

Anyway, rang up Scottoiler, and a free replacement part is in the post!!

That is what I call good service, he didnt even ask me many questions, very pleased

other companies should really take note, I will definatly go back to them (If the bit dosent fall off again )
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Old 29-08-07, 04:19 PM   #2
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Default Re: Great service from Scottoiler

yup, i agree top firm, i hac a few dealings with mark celino (?) and nothing is too much trouble
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Old 29-08-07, 06:19 PM   #3
northwind
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Default Re: Great service from Scottoiler

They're a superb company... Not quite as good now as they were before they started selling the seperate parts, maybe, but still ace. When I got my SV it was missing the fitment kit, I sent them an email asking if I could buy the bits, and they sent basically every part of the kit apart from the reservoir to me next day for free, including a wee bottle of oil. I'd never, at that point, paid them a penny.
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