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Old 08-01-10, 11:29 AM   #1
plowsie
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Default Paid for something, not turned up, phone constantly busy, not replying to emails.

Now I know that the weather could well be playing a part in this.

I bought some personalised dart flights and stems on Tuesday, received my confirmation email. Read through the website, I had paid for next day delivery, and was aware that my order would not be sent out until Wednesday, meaning that it would not arrive until yesterday.

Now, I wouldn't be too shaky over it, but, I sent an email just to check if my order had been dispatched yesterday, no reply, I decided to call, Number busy, tried many times over the course of the next two hours, number busy. No reply to my second email this morning.

What do I do?

To add salt to the opening wound, I didn't pay by Credit Card
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Old 08-01-10, 11:35 AM   #2
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

You're joking right dude?


Have you looked outside?

I'm waiting for two things, one shipped Monday, the other ordered Tuesday, haven't recieved either and the shop I bought the second from hasn't even been open since I ordered..

Just wait, chances are the company has been closed for the last few days...
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Old 08-01-10, 11:39 AM   #3
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

weathers playing havoc with everything stu-been waiting since 21 december for job lot of curvy parts coming but still no sign of them.
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Old 08-01-10, 12:22 PM   #4
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

Would you believe no sooner had I clicked "Post Reply" than the doorbell rang and a postie was standing there with the item I ordered on Tuesday?

It was send Special Delivery though, we haven't had regular post for two days now
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Old 08-01-10, 12:28 PM   #5
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

I'd give it a little longer before getting worried given the weather we've been having to be honest
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Old 08-01-10, 12:43 PM   #6
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

Ordered a few things for my daughter's birthday this weekend. Should have been here Mon / Tues. Nothing up to yesterday but I'm just putting it down to weather disruption. Keep calm and carry on, I expect you'll get your stuff in the next few days.
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Old 08-01-10, 12:45 PM   #7
Iansv II
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

Alot of couriers are just not working at all in some areas of the country atm... If its royal mail stuff though it should come through
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Old 08-01-10, 12:48 PM   #8
plowsie
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

Yeah, it is being sent by royal mail. Essex is where it is coming from, I live in Northampton.
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Old 08-01-10, 01:53 PM   #9
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

haha, you paid for next day at this time of year and with this weather.

fail...
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Old 08-01-10, 02:02 PM   #10
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Default Re: Paid for something, not turned up, phone constantly busy, not replying to emails.

Quote:
Originally Posted by Bibio View Post
haha, you paid for next day at this time of year and with this weather.

fail...
Considering when push comes to shove Special Delivery items are the only ones that'll get delivered perhaps it's not such a bad idea...
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