wrong item delivered but more expensive so i want to keep - Page 2 - SV650.org

Spiderman · 03-02-10, 07:19 PM

Call the company and say you'd like to query the colour options of the lock as what you were sent doesnt look like what was ordered.
Let them do the talking and ask "so its ok for me to keep what you sent?" then take a note of the person's name, dept extension whatever in case it all goes boobies up.

03-02-10, 07:22 PM

keep it an keep quiet but dont use, if after 14 days you hear nothing then enjoy your new toy.

If they contact you about it then return it and await the lock but its thier mistake, and up to them to correct it IMO.

After all you've signed for a lock so on their records they'll struggle proving otherwise.

03-02-10, 07:25 PM

invoice says lock

Bibio · 03-02-10, 07:28 PM

its steeling. but like all crime, its only a crime if you get caught.

G · 03-02-10, 07:30 PM

I have had the exact same thing before. Ordered 4 of something and received 8 of some thing... Reasonably high value too.

I kept stum, 6 month later when doing stock take they got back to me but I had only signed for 4.

Dishonest and immoral I guess... But hey ho

03-02-10, 07:32 PM

It wasn't from a north-west based online cycle store by any chance?

G · 03-02-10, 07:33 PM

One thing worth noting is you have now linked their website to this one. So essentially you have just made them aware if them aware, you should be less descriptive on the net.

Dave20046 · 03-02-10, 07:33 PM

Quote:

Originally Posted by G

I have had the exact same thing before. Ordered 4 of something and received 8 of some thing... Reasonably high value too.

I kept stum, 6 month later when doing stock take they got back to me but I had only signed for 4.

Dishonest and immoral I guess... But hey ho

I'm sleeping with my wallet at the next org weekend

03-02-10, 07:40 PM

I had the same thing..
Few years ago bought the wife a food processor for xmas, i know, im a charmer, she did ask for it though.
Anyway, ordered one from argos for about £50, 2 identical ones came in one larger box.
Turns out, they are delivered to argos in 2's which are supposed to be split then but somebody just picked the box before and sent it.
Sold the other one

Bibio · 03-02-10, 07:45 PM

i'm not even going to start... lets just say ebuyer staff cant count and couriers should not deliver things to wrong addresses.

03-02-10, 07:19 PM	#11
Spiderman Where the hell am I? Mega Poster Join Date: Dec 2004 Location: Swingin' thru the urban jungle Posts: 7,451	Re: wrong item delivered but more expensive so i want to keep Call the company and say you'd like to query the colour options of the lock as what you were sent doesnt look like what was ordered. Let them do the talking and ask "so its ok for me to keep what you sent?" then take a note of the person's name, dept extension whatever in case it all goes boobies up. __________________ . "Computers are great! Not for communicating tho. They have one fundamental flaw ... they don't have eyebrows." AlpineCarStereo: you win ....... eeerrr ..... ummm ..... my undying support of you, the greatest Mod this forum has ever known. My Leige. davepreston: i bow to your modding godliness. vixis: He's this really cute Persian tea-boy, Im so not giving you his number :P

03-02-10, 07:22 PM	#12
Owenski Guest Posts: n/a	Re: wrong item delivered but more expensive so i want to keep keep it an keep quiet but dont use, if after 14 days you hear nothing then enjoy your new toy. If they contact you about it then return it and await the lock but its thier mistake, and up to them to correct it IMO. After all you've signed for a lock so on their records they'll struggle proving otherwise.

03-02-10, 07:25 PM	#13
james160987 Guest Posts: n/a	Re: wrong item delivered but more expensive so i want to keep invoice says lock

03-02-10, 07:28 PM	#14
Bibio Member Mega Poster Join Date: Jul 2008 Location: here as devil's advocate Posts: 11,569	Re: wrong item delivered but more expensive so i want to keep its steeling. but like all crime, its only a crime if you get caught.

03-02-10, 07:30 PM	#15
G Member Mega Poster Join Date: Apr 2007 Posts: 3,770	Re: wrong item delivered but more expensive so i want to keep I have had the exact same thing before. Ordered 4 of something and received 8 of some thing... Reasonably high value too. I kept stum, 6 month later when doing stock take they got back to me but I had only signed for 4. Dishonest and immoral I guess... But hey ho

03-02-10, 07:32 PM	#16
Girth Guest Posts: n/a	Re: wrong item delivered but more expensive so i want to keep It wasn't from a north-west based online cycle store by any chance?

03-02-10, 07:33 PM	#17
G Member Mega Poster Join Date: Apr 2007 Posts: 3,770	Re: wrong item delivered but more expensive so i want to keep One thing worth noting is you have now linked their website to this one. So essentially you have just made them aware if them aware, you should be less descriptive on the net.

03-02-10, 07:40 PM	#19
Specialone Guest Posts: n/a	Re: wrong item delivered but more expensive so i want to keep I had the same thing.. Few years ago bought the wife a food processor for xmas, i know, im a charmer, she did ask for it though. Anyway, ordered one from argos for about £50, 2 identical ones came in one larger box. Turns out, they are delivered to argos in 2's which are supposed to be split then but somebody just picked the box before and sent it. Sold the other one

03-02-10, 07:45 PM	#20
Bibio Member Mega Poster Join Date: Jul 2008 Location: here as devil's advocate Posts: 11,569	Re: wrong item delivered but more expensive so i want to keep i'm not even going to start... lets just say ebuyer staff cant count and couriers should not deliver things to wrong addresses.

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