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Old 03-02-10, 08:33 PM   #31
speedplay
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Default Re: wrong item delivered but more expensive so i want to keep

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Originally Posted by beabert View Post
Brand name again lol, rather how id describe an iphone.

I may be a little bit out of touch then as I have never heard of Dahon
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Old 03-02-10, 08:41 PM   #32
Stu
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Default Re: wrong item delivered but more expensive so i want to keep

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Originally Posted by speedplay View Post
I may be a little bit out of touch then as I have never heard of Dahon
Dahon is the ultimate name in folding bikes! much better than Brompton which are more popular. I have one but not like that . Mines is much smaller & lighter.

Sure you could find it cheaper than £500 if you looked around - think I paid over £350 for mine.

I must start ordering more things off the net if this is the good deal you get

Edit: seems £500 is a cheap price - reduced from £715 because it's a 2008

Last edited by Stu; 03-02-10 at 08:46 PM.
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Old 03-02-10, 08:45 PM   #33
james160987
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Default Re: wrong item delivered but more expensive so i want to keep

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One thing worth noting is you have now linked their website to this one. So essentially you have just made them aware if them aware, you should be less descriptive on the net.
that wasnt the website, just gogoled the bike and lciked the first one, not sure where it actually came from, havent looked as my girlfriend ordered, just looked at the bike
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Old 03-02-10, 08:46 PM   #34
speedplay
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Default Re: wrong item delivered but more expensive so i want to keep

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Dahon is the ultimate name in folding bikes!

And that will be why I have never heard of them then.

I stand by my previous statement...

Its still a piece of crap!
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Old 03-02-10, 08:51 PM   #35
Stu
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Default Re: wrong item delivered but more expensive so i want to keep

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Its still a piece of crap!
I imagine it'll be rather fantastic at what it does, I wouldn't mind it
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Old 03-02-10, 09:11 PM   #36
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Default Re: wrong item delivered but more expensive so i want to keep

Direct lift from Cistizens Advice Bureau;


Charging for goods you didn't order

Sometimes a trader tries to charge people for goods that they haven't actually ordered. This is against the law. It could happen when a trader sends you an advert for goods and includes a document that looks like an invoice, to give you the impression that you've already ordered the goods and now must pay up. It can also happen when you’re sent goods you didn't order and the trader demands immediate payment or the return of the goods. If this happens to you, you should report the trader to Consumer Direct – see under the heading Further help for contact details. You shouldn't pay the trader anything.


However, this is one of those grey areas, the law seems to refer to unsolicited goods, ie, stuff you didn't order from a company you had no intent to trade with.

This thread from the consumer action group forum talks the problem through.

I'm not 100% about the law, it's not really in my field, but I wouldn't be keeping the bike, no matter what.
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Old 03-02-10, 09:57 PM   #37
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Default Re: wrong item delivered but more expensive so i want to keep

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keep it an keep quiet
+1: in particular don't tell everyone on an internet forum about it ......D'OH
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Old 04-02-10, 01:18 AM   #38
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Default Re: wrong item delivered but more expensive so i want to keep

A few years back I bought a Play station 1 game from WH Smiths and they gave me two discs I sold the spare one. I talked to my uncle who's a solicotr and he told me that the second copy was legally mine as I had paid for what i had been given or something like that. I was about 6 so i cant really remember but that was the general jist of what i was told I think
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Old 04-02-10, 06:59 AM   #39
Kilted Ginger
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Default Re: wrong item delivered but more expensive so i want to keep

from the dim and distant recesses of my mind. If a company sends you unsolicited goods (book companies used to do this) then expect payment you are they must arrange collection at your convenience or you can keep them free gratis.

However if you ordered something and the wrong item arrives you must inform the company and allow them to collect the wrong item and replace with the correct one or provide you with a refund or compensation. If you had ordered the bike and recieved the lock would you have kept it and kept quiet??

Not contacting them and keeping it would technically be theft i think. Just like if you find a wallet in the street and keep it it is theft, you must make reasonable efforts to return it to its owner, ie hand in to police station.

If the police turned up at your door asking about said bike what argument would you use to justify keeping it? or morallly how would you justify keeping it to your child / neice, nephew?

just playing devils advocate here.
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Old 04-02-10, 10:20 AM   #40
CheGuevara
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Default Re: wrong item delivered but more expensive so i want to keep

It's tempting to keep it, but I would have an overwhelming sense that karma was waiting to pounce if I did.

I have no idea what the law says on the matter, however the fact that you've bothered to post suggests that deep down you know what the right thing to do is.

Bicycle - £500
Integrity - priceless
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