stealer dealers not honouring warranty....

[Dave20046]

THought as much

No theres no affiliation between the dealers
,ones a 'family' one and the local one is a franchise vag family one

I would insist that the garage that sold the care find a garage they are happy with the price of near to you, make them do the work, make them sort it, or tell them they have three hours to resolve ti with VW before you will instruct the works and take them to court if they don't pay up..

also check because warranties don't always cover clutches as they are classed as a consumable..

Originally Posted by speedplay

5 hours labour for a clutch seems pretty excesive.
An independent clutch centre had my clutch on the freelander replaced in a morning.

Sounds like the clutch is similar to Fords dual mass setup, 6 hoursish for one of those, you have to replace the clutch plate, flywheel and slave cylinder. The clutch itself will be fine, its the flywheel that goes if its a dual mass. My mondeo clutch pedal hit the floor a few months ago and the flywheel wrecked the slave cylinder because it had died. Nothing wrong with the clutch plate but replaced all of it. The parts cost over £350 and me and 2 mates swapped it over 2 days, cheapest garage quote for that was £750. Had to drop the front subframe and then get it lined up correctly afterwards. Ifits nothing like this on a VW, i aint got a clue lol.

[Dave20046]

Yeah its dual mass whatever that is!two flywheels?LOL
JUst caught him lieing to me and flipped,spoke to the md ,they reckon they'll now instruct the vw dealer to go ahead.will see if they do...

The dualmass flywheel has an inner disc thats bolted to the crank as a solid normal one does, but the outer which the clutch plate goes against isnt fixed solidly and absorbs torque by rotating slightly. The inner and outer slowly seperate and the vibration kills the slave cylinder (on mine). Many swap to solid systems but due to the torque saving dualmass system, solid conversions can cause crank damage.
You are pretty lucky that this has been covered by the warranty as said before, but if a fault on the vehicle was known about and not disclosed you are covered by some law now. Would be good if you could get hold of the previous driver to see if the fault had been flagged. I know on my mondeo there was a ding ding ding noise when in neutral and the clutch wasnt dipped, when the clutch was pressed the noise vanished.

in all honesty dave having delt with these things before. I would take the rate at 50 quid and pay the difference myself. Something better than nothing and attempt to get it back later. Hes "in theory" agreed to the repair anyways as hes not said no?

[Dave20046]

ANdy,was about to do exactly that before I caught him right out lying - and from there on in it went in my favour.Sheffield vw are fitting it as we type.

CHeers for that electro,just followed it up with a Google to see if its a common fault on golfs...which it is going to be bricking it about when its next going to fail now.they've been known to go as little as 10k, doubt they'd let me do a solidmass flywheel conversion under warranty though ...Ho hum

[Dave20046]

drives lovely now.
- declined their kind offer to see to the (out of warranty) split CV boot at £130 though.

Looking at the invoice, I can appreciate why the dealer I bought the car from was a bit miffed; despite the discounts, the parts are still over Volkswagen's RRP. Shame they went about it completely the wrong way or I might have done them a favour.