Missing bolt on new sv - SV650.org

SIII · 17-02-11, 08:41 PM

Bought a Stebel Nautilus to replace the lame sounding standard horn. Realised why it sounded so lame - horn bracket was not bolted onto the radiator bracket!!!

The threads on the bracket were clean as tho a bolt had never been thro' it and the horn has been sat on the radiator, paint scuffed on horn and damage has been done to the fins on the radiator. Took pictures to prove later.

Do you think i should get a warranty claim in to replace radiator?

not leaking now but might do in a couple of years time (love my SV might be a keeper for a few years).

17-02-11, 08:53 PM

I would be having strong words with the dealer they should have picked that up at the factory and when they checked the bike before releasing to you, makes you think what else did they not check.

I would be going for replace radiator, horn and anything else I can get off them like free service to cover the one they didnt do when they released the bike.

Speedy · 17-02-11, 08:55 PM

Definitely yes.
That is damage caused by either poor assembly or poor PDI......you don't shell out good money to buy a bike that may not have been checked/assembled properly!!

What else may have been missed!!!?!?!?!?!?!

cbay · 17-02-11, 10:56 PM

Is it a new bike? where you buy it from?

And yes, try and get whatever you can from them...

SIII · 18-02-11, 10:39 AM

Yes is a new bike 60 plate bought last august from KC Superbikes in Carlisle. Will be giving them a call today to get a new rad sorted under warranty. Here's hoping there good about it and not going to be tawt's. Were good when selling the bike but now we'll see how good their after sales are, and whether or not we buy another bike from them!

Its always a test of a dealership when you have a problem?

EDIT : Just spoke to dealer and want me to e-mail pictures thro', going to speak to Suzuki.

18-02-11, 10:45 AM

you do realise bolts can come loose and fall off ? and on a new bike the bolt hole will luck unused

i wouldn't surprise me if this is what the dealer says

(im just playing devils advocate)

18-02-11, 05:05 PM

I would hope that the dealer would have torqued they up correctly so they dont "fall off"

Quote:

Originally Posted by barwel1992

you do realise bolts can come loose and fall off ? and on a new bike the bolt hole will luck unused

i wouldn't surprise me if this is what the dealer says

(im just playing devils advocate)

SIII · 18-02-11, 07:12 PM

Sent these images to dealer. You can see damage on the rad and the clean surface on the bracket and paint still in the thread and scuffs to the horn. Just thought those who replied might like to see.

18-02-11, 07:15 PM

Quote:

Originally Posted by hardhat_harry

I would hope that the dealer would have torqued they up correctly so they dont "fall off"

torqued bolts still come lose .....

SIII · 18-02-11, 07:30 PM

Look at the bracket it has never been attatched

17-02-11, 08:41 PM	#1
SIII Member Mega Poster Join Date: Apr 2010 Location: Dumfries and Galloway Posts: 1,319	Missing bolt on new sv Bought a Stebel Nautilus to replace the lame sounding standard horn. Realised why it sounded so lame - horn bracket was not bolted onto the radiator bracket!!! The threads on the bracket were clean as tho a bolt had never been thro' it and the horn has been sat on the radiator, paint scuffed on horn and damage has been done to the fins on the radiator. Took pictures to prove later. Do you think i should get a warranty claim in to replace radiator? not leaking now but might do in a couple of years time (love my SV might be a keeper for a few years). __________________ "You know, Scotland has its own martial arts. Yeah, it's called Fuk-U. It's mostly just head butting and then kicking people when they're on the ground" The Stoppy King

17-02-11, 08:53 PM	#2
hardhat_harry Guest Posts: n/a	Re: Missing bolt on new sv I would be having strong words with the dealer they should have picked that up at the factory and when they checked the bike before releasing to you, makes you think what else did they not check. I would be going for replace radiator, horn and anything else I can get off them like free service to cover the one they didnt do when they released the bike.

17-02-11, 08:55 PM	#3
Speedy Member Mega Poster Join Date: Apr 2006 Location: Biggin Hill,Kent Posts: 1,074	Re: Missing bolt on new sv Definitely yes. That is damage caused by either poor assembly or poor PDI......you don't shell out good money to buy a bike that may not have been checked/assembled properly!! What else may have been missed!!!?!?!?!?!?!

17-02-11, 10:56 PM	#4
cbay Member Mega Poster Join Date: Dec 2009 Location: Worcestershire Posts: 1,209	Re: Missing bolt on new sv Is it a new bike? where you buy it from? And yes, try and get whatever you can from them... __________________ Black K8 Sport (Will be missed) SV650 Slogan TShirts & Hoodies Elevated Photography Specialist : HiCam Photography Services

18-02-11, 10:39 AM	#5
SIII Member Mega Poster Join Date: Apr 2010 Location: Dumfries and Galloway Posts: 1,319	Re: Missing bolt on new sv Yes is a new bike 60 plate bought last august from KC Superbikes in Carlisle. Will be giving them a call today to get a new rad sorted under warranty. Here's hoping there good about it and not going to be tawt's. Were good when selling the bike but now we'll see how good their after sales are, and whether or not we buy another bike from them! Its always a test of a dealership when you have a problem? EDIT : Just spoke to dealer and want me to e-mail pictures thro', going to speak to Suzuki. __________________ "You know, Scotland has its own martial arts. Yeah, it's called Fuk-U. It's mostly just head butting and then kicking people when they're on the ground" The Stoppy King Last edited by SIII; 18-02-11 at 10:58 AM.

18-02-11, 10:45 AM	#6
barwel1992 Guest Posts: n/a	Re: Missing bolt on new sv you do realise bolts can come loose and fall off ? and on a new bike the bolt hole will luck unused i wouldn't surprise me if this is what the dealer says (im just playing devils advocate)

18-02-11, 07:12 PM	#8
SIII Member Mega Poster Join Date: Apr 2010 Location: Dumfries and Galloway Posts: 1,319	Re: Missing bolt on new sv Sent these images to dealer. You can see damage on the rad and the clean surface on the bracket and paint still in the thread and scuffs to the horn. Just thought those who replied might like to see. __________________ "You know, Scotland has its own martial arts. Yeah, it's called Fuk-U. It's mostly just head butting and then kicking people when they're on the ground" The Stoppy King

18-02-11, 07:30 PM	#10
SIII Member Mega Poster Join Date: Apr 2010 Location: Dumfries and Galloway Posts: 1,319	Re: Missing bolt on new sv Look at the bracket it has never been attatched __________________ "You know, Scotland has its own martial arts. Yeah, it's called Fuk-U. It's mostly just head butting and then kicking people when they're on the ground" The Stoppy King

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