Debenhams Dodgyness

There is a Blue Cross sale on at Debenhams til tomorrow so I popped along on Thursday night and bought a couple of pairs of jeans . The jeans were £45 each knocked down to £9 . Nice to get a set of designer Jeans for less than the price of a Hardback book nowadays . So I get home and one pair is nice , the other pair I put on and am not too keen on them , bit on the baggy side . Now Debenhams policy is no refund on Blue Cross items but they will let you exchange for another item which is fair comment . I didn`t try these on in the shop as I had full winter Gear on the bike and couldn`t be doing with all the faffery and having to leave Gear in a changing room to go and grab a different pair if they weren`t right .

So I go and take them back today . I walk in and select another pair of jeans to take to the counter ready for the exchange . I plop the returned items on the counter and explain that I wasn`t too keen and wanna swap them for these ones and hand over my receipt . There is no problem , now usually they just scan the barcode of the old receipt , scan the exchange item and print out a new one and you are on your way . This guy starts faffing about with the numeric keypad on the till and umming as I am talking to him . He seems to be up to something and my Badger-Sense is on high alert ^..^ <----ears Perked up and nose to the wind as something smells a bit "Off" here .

I cast my eyes down at my original receipt and just as he says "There you go sir .... all done" I spot something . I was actually charged £15 for the Jeans the other day despite them having £9 on the ticket . I have taken another pair of £9 Jeans to exchange and it appears he has manually adjusted the price to suit . I eyeball him for a couple of seconds and he gives me a nervous look . I stare at him for a second longer and keeping my eyes on him I flick my Credit Card towards him and say "I think you know what you have to do here" ................... he gives me an odd look and I say "Look , that receipt there seems to say £15 for those Jeans , so I was over charged for them"

He does the fake "Oh yeah so it is" , and I carry on "And between the scanning of receipts and tickets , my new Jeans seem to have gained £6 in price so that the transaction was seamless , I think it best you scrap that new receipt , scan those back in , exchange the new Jeans and give me a £6 refund there lad" .

He stutters and tries to make some excuses and thats the point where I have lost interest in excuses and just want this to go better than it is . I eyeball him again until he shuts up and I inhale slowly and exhale and explain slowly "Less talky , more refundy as I am NOT interested in the excuses of somebody who is conning me out of £6 and has quite blatantly done so ..... that little tappety number on the numeric keypad there seemed to be the changing of a 9 to a 15"

He gulps and nods and gets a woman over to put a supervisor key in the till , she is asking questions about why this is being done and he stammers his way through some half-assed explanation but she has already got his number by the look on her face ....... that "Oh no you didn`t" look . I wonder what there policy is on all of this and are they trained to do this or is it something he has picked up from another worker there ? All I know is that from now on I will be checking ALL my receipts before leaving the premises of any shop from now on .

[DarrenSV650S]

You're a good story teller. If that was me I would have just said "Debenhams tried to overcharge me today! But I got my money in the end."

Originally Posted by DarrenSV650S

You're a good story teller. If that was me I would have just said "Debenhams tried to overcharge me today! But I got my money in the end."

lol

Oh Badger, cant believe you fell for the Madness scam, its been going for years

Originally Posted by DMC

Oh Badger, cant believe you fell for the Madness scam, its been going for years

The Wha-What ?

Originally Posted by DarrenSV650S

You're a good story teller. If that was me I would have just said "Debenhams tried to overcharge me today! But I got my money in the end."

I seem to have a photographic memory for the finer details and I do like to convey the meaning and sentiment in my little memoires

Originally Posted by xXBADGERXx

The Wha-What ?

They tried to screw you over a pair of Baggy Trousers

Sorry, Ill close the door on the way out

[DarrenSV650S]

Originally Posted by DMC

They tried to screw you over a pair of Baggy Trousers

Sorry, Ill close the door on the way out

Dear me, are you still very bored Badger? You seem to be loving the epic posts Not that I'm complaining, amusing read hehe.

At least you weren't having none of it, nowt worse than being walked over by a shop assistant...I should know I was one

[ogden]

And all over six quid.