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Old 05-02-11, 11:24 PM   #31
Bri w
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Default Re: Question re sky tv

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Originally Posted by slark01 View Post
As for Sky having bad equipment compared to Bt is quite funny. The reason is that BT own the exchanges/lines that Sky uses. Unless of course it's the router ( any evidence to the contrary is welcomed ).

Ste.
Ste, I can forward you the email from Sky if you want the evidence of Sky customer services saying that BT do have differing levels of eqpt.

And as an ex-BT engineer I do know that there is a multitude of differing types/manufacturers/ages of eqpt in the exchanges. And 3rd party suppliers of service certainly used to 'rent' the cheaper/older kit if they felt it would still do the job, even if BT had better/faster eqpt available.
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Old 06-02-11, 01:33 AM   #32
timwilky
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Default Re: Question re sky tv

People stop praising/dissin sky.

Answer my question, why do i need to purchase a land line to have sky tv. I do not want a wired phone, I cannot get their minimal internet so is their advertising wrong. a sky tv package costs 12 quid or so a month more than they advertise because you have to but an old fashioned land line.

People why do you pay line rental. your operator gets a connection fee every time somebody phones you. and even worse you get charged every time somebody picks up your call. and then they charge you to give you the ability to be charged. I know many of you do not see this simply because you have paid your operator to hide you from the truth. (fixed monthly charge)

all I want is tv not phone, not internet.
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Old 06-02-11, 08:39 AM   #33
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Default Re: Question re sky tv

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Answer my question, why do i need to purchase a land line to have sky tv
I'd never needed to 'purchase' a landline off Sky, I use my BT line.

Sky want you to have a landline because the Sky box has a modem in it which 'talks' to Sky, saves a bit of hassle when you want to 'Buy' a Box office movie, as the process is all done on the remote in seconds.

If your phone line isn't connected or working like mine, then its a bit more faffing about using the automated telephone service. ie please press 1 if you'd like etc, etc, etc.

Firmware upgrades are also done using the landline, but they can also be done over the air.

They really want you to have a landline so they can monitor your buying habits
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Old 06-02-11, 09:09 AM   #34
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Quote:
Originally Posted by Bri w View Post
Ste, I can forward you the email from Sky if you want the evidence of Sky customer services saying that BT do have differing levels of eqpt.

And as an ex-BT engineer I do know that there is a multitude of differing types/manufacturers/ages of eqpt in the exchanges. And 3rd party suppliers of service certainly used to 'rent' the cheaper/older kit if they felt it would still do the job, even if BT had better/faster eqpt available.

Cheers Bri for the info, more knowledge is good.

Ste.
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Old 06-02-11, 10:40 AM   #35
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Cheers Bri for the info, more knowledge is good.

Ste.
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I also have worked in BT exchanges for 8 years as a contractor and can back up what Bri is saying.

Funnily enough I now work in Virgin Media exchanges!
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Old 06-02-11, 11:39 AM   #36
hindle8907
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Default Re: Question re sky tv

Landline is for pay pre view, updates ,setting up remote recording via mobile devices.
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Old 06-02-11, 12:34 PM   #37
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Default Re: Question re sky tv

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Answer my question, why do i need to purchase a land line to have sky tv.

Simply because it is part of their terms and conditions. There isn't really much justification for it but them's the rules
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Old 06-02-11, 01:07 PM   #38
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When I first set sky up over the phone they also said that the phone line must be plugged in to the box as it's used to track where the box is for the 12 month duration that you are tied in with them. But I unplugged it straight away and never heard anything from them.
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Old 06-02-11, 01:19 PM   #39
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Default Re: Question re sky tv

Yep satellite tv is only one way, so unlike cable where the box can send and receive data. the satellite box can not unless you connect it to the phone line. Its not needed for normal tv.

Your best bet is take out a phone line and cancel within the cancellation period once the sky engineer has been round.
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Old 06-02-11, 01:23 PM   #40
dizzyblonde
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Default Re: Question re sky tv

I've had sky for ten years, in that time, I'm not sure its ever been plugged into the phone line, apart from in the beginning. I've never had a crappy letter off em either to tell me to plug it in! The cable isn't long enough to reach the phone LOL
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