Easter Rideout 2012 - Sat 7th April

Yeah does look like that. Think I will try some place else next time. I'll post up for recommendations when I next need tyres !

Originally Posted by rusty76

Phil

Snap (literally), exactly the same happened to me last night. I'm wearing Spiers spare lid

£30 for new pods mate

Phil,

I rang them today. Despite still being under warranty they still want £30 for replacements. On previous occasions they've sent me replacement Arai parts as goodwill. I might try again and see if I can get someone more generous in spirit

Originally Posted by rusty76

Phil,

I rang them today. Despite still being under warranty they still want £30 for replacements. On previous occasions they've sent me replacement Arai parts as goodwill. I might try again and see if I can get someone more generous in spirit

I've ordered some mate, so much for a five year warranty

I was gonna call them myself but with Normandy fast approaching I couldn't afford to mess about.

Personally I think it's a poor design and they should be replaced under warranty.

Cant understand why any part of your helmets can be broken and it isnt covered under warranty. Does a helmet have wear and tear parts, or have you been doing something to break it which is against the instruction manual??

Originally Posted by specialone

Btw, pic from yesterday...

Who is the old boy in the blue jacket?!

Originally Posted by specialone

I've ordered some mate, so much for a five year warranty

Did you order direct from Phoenix or through a dealer? How much did you pay mate?

Originally Posted by rusty76

Did you order direct from Phoenix or through a dealer? How much did you pay mate?

£29.95 for the pair Inc delivery from sports bike shop .com

They turned up today, Tis now fixed

Originally Posted by specialone

They turned up today, Tis now fixed

I spoke to Phoenix technical dept today. They said take it to a 5 star dealer and they'd send the pod for inspection (fock knows what they expect to deduce?). I've done that today and they stuck a temporary replacement on. Just got to wait now to see if they replace under warranty. I'll let you know what happens

Originally Posted by rusty76

I spoke to Phoenix technical dept today. They said take it to a 5 star dealer and they'd send the pod for inspection (fock knows what they expect to deduce?). I've done that today and they stuck a temporary replacement on. Just got to wait now to see if they replace under warranty. I'll let you know what happens

They replaced it free of charge