Would i be in my rights to screw my insurance company?

hmm - a bit rude innit?

You'd be more likely to get a helpful response if you are polite but firm.

Originally Posted by New Leaf

hmm - a bit rude innit?

You'd be more likely to get a helpful response if you are polite but firm.

After umpteen phone calls,e mails and being passed from pillar to post the polite stage has gone out the window.
They've even admitted themselves that they're not the worlds best at picking up the phone at that their helpdesk is hard too reach.

I think it is perfectly viable. I've sent worse to product providers for work

[TSM]

ahh, you did a problem, you cant retroactivly apply storage costs as they were not aware of the costs at the start, so at most, they are possably liable from the point you told them.

Originally Posted by New Leaf

hmm - a bit rude innit?

You'd be more likely to get a helpful response if you are polite but firm.

It's an insurance company, they don't understand polite. If they did they wouldn't insult you at every turn with their premiums and paltry offers when you need to claim.

Originally Posted by cuffy

After umpteen phone calls,e mails and being passed from pillar to post the polite stage has gone out the window.
They've even admitted themselves that they're not the worlds best at picking up the phone at that their helpdesk is hard too reach.

I'd send them a simple letter stating you require the bike collecting and send it by recorded delivery - don't give them a time frame within which to collect it. I'm pretty sure that if they don't collect within 26 weeks of the letter being issued it automatically reverts back to your ownership.

If you have no desire to keep the bike then just dump it outside, why waste valuable storage space on some bent bike you'll never use again. If the insco don't collect it then that's their lookout, not yours.

Cuffy we are all interested in the outcome of this situation. Dont forget the updates please.
By the way I dont think your email was rude at all. It was factual (I assume) and to the point, at the end of the day these people are not your mates now are they. But you should have written a letter by recorded post.

I would suggest a closure on the letter with an offer of a few hundred quid.

B then A then C
Sell the useful parts then charge them storage for the bent frame lying next to the bins?