play.com - Page 2 - SV650.org

Dave20046 · 02-12-09, 06:13 PM

http://forums.moneysavingexpert.com/....html?t=616999
There's a fair few threads like this I've discovered.

like it says in the thread the email address I eventually got to work was customercare@play.com. The other's ive been given (inc the one above) just throw back 'unnattended mailbox' emails.

Dave20046 · 02-12-09, 06:14 PM

Quote:

Originally Posted by Spiderman

Crap service is just rife in the UK i find. Sad thing is that most companies are just as crap as one another so no one feels they need to raise the bar on their customer service front as they have no one to compete against.
If they are all crap, they can all just stay crap basically. Its infuriating, i know how you feel Dave.

grrr well customercare@play.com just received another angry email to deal with....when they get round to it...if they get round to it

02-12-09, 06:16 PM

I`ve ordered shedloads of stuff from them and never had a problem. The one time I did was when I bought a PC and when it came it was German XP installed. They refunded the money no problem. Hope you get it sorted

Spiderman · 02-12-09, 06:17 PM

Good for you mate, screaming via email is much better than screaming on the phone. On the phone they can hang up and accuse you of being rude to them. Via email, they can just read it and weep (or go "meh" as the case may be).

Dave20046 · 02-12-09, 06:17 PM

Took me fookin ages to choose that telly
Anyone else know where I can get a decent 26" +, 1080p tv with 3 year manufacturer warranty? (for under £300)

02-12-09, 06:20 PM

cpc my man and thier customer service is **** hot

Spiderman · 02-12-09, 06:23 PM

try http://www.empiredirect.co.uk/

Edit, sorry, right addy now.

hindle8907 · 02-12-09, 06:24 PM

its the case with all these online sites ... its all virtual warehouses they work off...

Dave20046 · 02-12-09, 06:24 PM

Quote:

Originally Posted by davepreston

cpc my man and thier customer service is **** hot

there's a point, I once sent them an email from work after I got pee'd off at their website.
"your website makes me want to die"
I actually got a very useful,friendly response - didn;t expect one!

hindle8907 · 02-12-09, 06:25 PM

Quote:

Originally Posted by Spiderman

try www.empire.co.uk

I wouldn't ... alot of people lost out on lots of money when this company went bust .... i lost out on my 5 year warranty too what cost 160 quid. ... and even though they now back online ... my warranty isn't valid.

i think richer-sounds took them over .
but whos to say that they will continue richer=sounds AV business not home appliances.

02-12-09, 06:13 PM	#11
Dave20046 Member Mega Poster Join Date: Jul 2008 Location: Sheffield Posts: 10,274	Re: play.com http://forums.moneysavingexpert.com/....html?t=616999 There's a fair few threads like this I've discovered. like it says in the thread the email address I eventually got to work was customercare@play.com. The other's ive been given (inc the one above) just throw back 'unnattended mailbox' emails. __________________

02-12-09, 06:16 PM	#13
Speedy Claire Guest Posts: n/a	Re: play.com I`ve ordered shedloads of stuff from them and never had a problem. The one time I did was when I bought a PC and when it came it was German XP installed. They refunded the money no problem. Hope you get it sorted

02-12-09, 06:17 PM	#14
Spiderman Where the hell am I? Mega Poster Join Date: Dec 2004 Location: Swingin' thru the urban jungle Posts: 7,451	Re: play.com Good for you mate, screaming via email is much better than screaming on the phone. On the phone they can hang up and accuse you of being rude to them. Via email, they can just read it and weep (or go "meh" as the case may be). __________________ . "Computers are great! Not for communicating tho. They have one fundamental flaw ... they don't have eyebrows." AlpineCarStereo: you win ....... eeerrr ..... ummm ..... my undying support of you, the greatest Mod this forum has ever known. My Leige. davepreston: i bow to your modding godliness. vixis: He's this really cute Persian tea-boy, Im so not giving you his number :P

02-12-09, 06:17 PM	#15
Dave20046 Member Mega Poster Join Date: Jul 2008 Location: Sheffield Posts: 10,274	Re: play.com Took me fookin ages to choose that telly Anyone else know where I can get a decent 26" +, 1080p tv with 3 year manufacturer warranty? (for under £300) __________________

02-12-09, 06:20 PM	#16
davepreston Guest Posts: n/a	Re: play.com cpc my man and thier customer service is **** hot

02-12-09, 06:23 PM	#17
Spiderman Where the hell am I? Mega Poster Join Date: Dec 2004 Location: Swingin' thru the urban jungle Posts: 7,451	Re: play.com try http://www.empiredirect.co.uk/ Edit, sorry, right addy now. __________________ . "Computers are great! Not for communicating tho. They have one fundamental flaw ... they don't have eyebrows." AlpineCarStereo: you win ....... eeerrr ..... ummm ..... my undying support of you, the greatest Mod this forum has ever known. My Leige. davepreston: i bow to your modding godliness. vixis: He's this really cute Persian tea-boy, Im so not giving you his number :P Last edited by Spiderman; 02-12-09 at 06:24 PM.

02-12-09, 06:24 PM	#18
hindle8907 Member Mega Poster Join Date: May 2009 Location: Manchester Posts: 1,492	Re: play.com its the case with all these online sites ... its all virtual warehouses they work off... __________________ 2006-2007 -- Gilera Runner 50 - Sold 2007-2008 -- Hyosung XRX125 - Stolen 2009-2010 -- 05 SV650n - CAT - B 2010-Now -- 00 SV650s & 00 SV650n & GSXR 600 K2

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