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#11 |
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No it wasn't Carrick's, they didn't have a demo for me to ride so I went to Two Wheels Honda and they just proved their usefulness. Carricks actually gave me a trade in price of £2600 with damage against an ex demo R6 @ £5250.
BTW the R6 is very bland ![]() ![]() Am only going to go for second hand anyway so who the dealer is doesn't matter, it's the deal that counts. |
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#12 | |
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![]() 4 x 37mm Mikunis.............. |
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#13 |
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I take it you've spoken to Steve at the School? He's got one you know...
You cannot trust Carrick Yamaha in any way, they're thieves, liars, and either dangerous incompetents or criminally negligent. I wouldn't buy a bike that had a Carrick stamp in the service book. (there follows a lengthy character assassination) I bought my 125 from Carricks… When it left the shop, it had a patch on the exhaust system that they “forgot” to tell me about, but which fell off just outside the warranty period, after maybe 250 miles. When I returned it to the shop and pointed it out, the manager said “For all we know you broke that yourself and put the patch on, I’m not fixing that” and offered me a whole new exhaust for £300, plus £150 labour. Now, this was my mistake, I should have washed my hands of them there, and spoken to a lawyer, but I messed up. Anyway, I had Roy at OS Stainless build a better, stainless, polished downpipe for me for £90, fitted it myself, and despite breaking off a stud and having to have it spark abraded out, still did the whole job for £40 pro labour and an hour of my time, and £90 in parts. A while later, the starter failed. With help from the Virago Star guys (who were fantastic, by the way) we traced the fault to the starter solenoid. I bumped it and rode over to Carricks (like a knob) and left a fault report “Suspected starter solenoid failure, check and repair” 3 days pass and I hear nothing. I phone them up, and they say “Oh, that was done 2 days ago. We stripped the whole electrical system and found no faults, fitted a new battery, but eventually it turned out to be your starter solenoid” Really? “So that’ll be, let’s see, £100 for the starter, £40 for the battery, and 9 hours labour at £30- call it £400.” An ugly scene ensures, lawyers names are brandished, and I go and check out the bike. I swap back in my old battery- it works perfectly. I check out the starter- it’s clearly the old part. The mechanic who actually did the work turns up and tells me they replaced an o-ring and the solenoid, £15 parts. His boss goes nuts at him… We go back into the shop, where customers are watching with interest, and come to a new deal- £70. Still a bit steep, but I was just glad to be away. Rode off into the rain, and… 15 minutes later, the bike dies suddenly in a stream of heavy traffic. Engine dies, rear locks, lights go out, the full deal, in the dark. By pure luck I’m not crushed by a truck, get over to the side of the road, and phone my friends at Carricks. They agree to put it right but “We can’t pick it up today, van’s out, we’ll have to get it tomorrow.” They seem apologetic so fair enough. I go back to the bike the next day and phone them up “Sorry mate, our van driver’s on holiday- we can’t pick it up for 3 weeks, you’ll need to take it somewhere else.” “You promised to fix your mistakes yesterday” “Ah, no proof it was us… You’ll just need to fix it. If the mechanic says it was us, we’ll pay half the labour to fix it.” F*** off, I phone the RAC and they charge the battery, check the charging system- it’s barely working. So with an RAC bodyguard, who is also a biker and is none too impressed, we go back to Carricks. We get there, and the van pulls up, drops off a bike, and leaves- they'd lied about that to try and make me go elsewhere... This is my favourite part… Another fault report is duly filed “Charging system not working properly- suspect Reg/Rec is not wired properly or has leaked. URGENT, warranty repair” it’s printed on a big yellow sticker and attached to the fuel tank. 2 days pass, I phone up. “We’re still trying to track the fault mate, call tomorrow” Next day, “We’re waiting for a part, phone in 2 days” I phone the next day and speak to a different mechanic. “We’ve not done anything to it mate, didn’t have to, it starts fine!” “Aye, but it’s not CHARGING! It starts, but it’ll break down in 15 minutes!” “Oh, didn’t know that,we’ll look into it.” Later that day, the workshop manager phones “It’s about your bike. There’s quite a lot wrong with it, it’ll take a lot to fix, and I think you’re sending good money after bad- better to just cut your losses. I’ll give you £100 scrap for it as a goodwill gesture” A solicitor is consulted, a letter is written and taken to Carricks… They fix the bike, funnily enough, in about 20 minutes. The fault? “Regulator rectifier seal was in wrong so it had flooded” The fault report diagnosing exactly that was still stuck to the tank. “That’ll be £600.” “No really, £400 for the new rectifier/rectifier, £40 for a new battery, £160 labour” Another scene occurs. Eventually we agree that since they’ve admitted that the damage was caused by their own incompetence, maybe they should pay for it… And since I’ve already paid for that incompetent work, maybe they’d better refund me £55 labour from last time. And while we’re at it, that’ll be £20 for a solicitor’s letter. I get my keys and my cash, they bring the bike around, I knock over some display stands, and leave… And it turns out that they’ve disconnected all the lights for some reason and I have to fix it at the side of the road to get home. I came out of it with a decent bike running well, and not too badly out of pocket, but I was pretty lucky... I could have done better, I think, but I could have done a lot worse.
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"We are the angry mob, we read the papers every day We like what we like, we hate what we hate But we're oh so easily swayed" |
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#14 |
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Sounds like they shouldn't be allowed to stay in business.
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#15 |
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Interesting...
![]() Looks like I am going to have to sell privately so if anyone knows where I can get fromt fairing and left side panel in sonic silver... I can get any colour but that on Ebay, it's quite maddening. |
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#16 |
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2 Wheels is supposed to be fantastic for aftersales support etc... They're expensive but I've hardly hard a bad word about them. But that's a daft price for Drew's bike, it's dinged up but in good nick otherwise.
Drew, I'll give you £1601 for it ![]() ![]() Alvins are a million times better than Carricks- at least they'll generally do the work you ask them to. I trust them on everything apart from price, and you can protect yourself on that just by knowing exactly what you're asking for and what it should cost. Their work is very, very good- right down to details like polishing new parts etc, which isn't neccecary but shows a bit of pride and commitment to the work. Even if their courtesy bikes are legendarily bad. Burner, one of the reasons they're so crappy is that they've had a few big legal actions against them... So they have terrible workshop facilities (I now know having seen what a modern workshop looks like) and they can't keep good staff. If there was another Yam dealer within easy distance they'd have gone out of business long ago. (don't ask how I know, it's purely coincidental that their bank account is with the bank I work for ![]() If you spend long enough around Edinburgh bikers you'll get a nightmare story about them. For example, Steve at the bike school had a bike break down under him... Carrick's van spotted him and offered him a lift, but then at the end of the run decided to charge him for it. Now, one, Steve's ex-Army and a fairly intimidating guy, and 2, he's going to be training a good number of the new bikers in the city and so has plenty of opportunity to say "Don't trust Carricks"... Soit's not a good idea, but they're so shortsighted that they try and screw almost everyone, every time. I'm a case in point... I know for a fact I've put people off buying high-value bikes from them (one of my customers was going to buy a used 998 for £5K off them and walked after I spoke to him ![]()
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"We are the angry mob, we read the papers every day We like what we like, we hate what we hate But we're oh so easily swayed" |
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#17 |
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Now thats a living proof of what goes around comes around!
Cheers, Richard |
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