Slight rear brake issue, back to triumph tomorrow

May I make a suggestion ---I know a couple of people on here have engineering qualifications who may be able to help
Get an independent engineering report and back this up with a strongly worded letter by yourself along the lines--"Not fit for purpose"-- with the possibility of using Trading Standards,reiterating possible causes such as defective compound on the pads,misaligned fitting from new,sticking caliper and the life expectancy of rear brakes.You have ridden bikes for -X- years and never encountered this problem with the previous bikes you have owned and ask why rear discs are not readily available from stock, is this due to some inherent problem as you would presume them to be a stock production item.
Copy letters to the supplier,Triumph Warranty Department and the Managing Director and your Solicitor[Held in abeyance],plus file---------send the MD's one registered post requesting proof of delivery.

My previous post may seem worthless but I have taken this approach with Mercedes,Volvo and Audi in the past and on each occasion reached a satisfactory solution for me.

Should of got a Honda

That sucks though, they could at least authorise the dealer to do some investigating

If the dealer was worth his salt and wanted to maintain his customer base I would have thought he would have done a thorough investigation with the owners input in the first place before submitting a claim to Triumph.
Before everybody start knocking Triumph,they are no different than any other manufacturer. Pete's blown Ducatti engine for the mileage,multiple SV front plug problems due to the lack of a fender extender to name a couple. Read any site,be it Honda ,Kwack,KTM,they all have people moaning about customer service and warranty claims.IMO they are all the same

[dyzio]

Originally Posted by Holdup

Should of got a Honda

What's that in your avatar?

Originally Posted by dyzio

What's that in your avatar?

Yea work might disown me when i turn up on that

[Speedy]

Originally Posted by specialone

The icing on the cake is the discs are out of stock until 25th of October so bike will sit in dealership until after this time.

This stinks.

I work for a car main dealer, ( I use "Car" and "Main dealer" lightly there!), when parts are "back-ordered" it means there is a problem with those parts.

Either:

They have all been recalled as there is a manufacturing fault/problem with the parts.

That there are so many going wrong on customers vehicles that they simply don't have enough stock to sell out, and the vehicle manufacturer is investigating why they have sold so many, seeking alternative suppliers.

I would not give up on this.
Triumph, from what I remember, have not exactly had a great rep over the years for recalls etc, (Clutch basket failures, frames cracking etc etc), so they should be more helpful.

PLUS, one of their Trained Tech's came out and diagnosed the fault, told you the pads should last longer than 2.5K therefore saying there is a fault.

FIGHT the buggers!!

I had a slightly warped rear disc on my Daytona which I put down to it (just the disc) falling a few feet out of my van onto the floor yet I couldn't be sure. I managed to straighten it enough with an adjustable and a little manipulation. FYI my front pads lasted about 7000 miles with some track use, not sure if that's low mileage or not.

Good luck.

Thanks guys for your input.
The more i have thought about this issue the more i want to pursue it.
I was hoping to email triumph but contact details on the website are only postal or telephone call numbers.

Im tempted to get the bike back and look at the brakes myself, for all i know the wheel could run out of true to the discs, not the other way round.

[mikerj]

I'd ask for an explanation as to how the pads wearing past the service limit would cause the discs to get hotter than normal - this is complete crap IMO. It could allow the piston and brake fluid to overheat more easily under hard use, but the brake disc itself won't be getting any hotter. You weren't down to the metal (until your final trip home) so I presume the disc surface itself is ok, no heavy scoring etc?

As mentioned by someone else I would also ask if one pad wearing significantly more than the other is normal - obviously it isn't but I wonder if they will lie about that as well.