CBT & A1 Licence - major problem :-(

Originally Posted by missyorkie_chris

Yes but in some ways trying to remember rights and lefts in the right order could still get you in a muddle - probably just me though . Seems a difficult thing to get round.

People with hearing impairments usually develop a compensatory heightening of their other senses (my daughter is profoundly hearing impaired)

[Lissa]

Just caught up with this.

Maria, don't let this upset you too much. You'll get there, and if the guy was that unpleasant on the phone, what would it have been like when you were doing your training?

Chin up, girl. Next time Pete and I see you I have no doubt you'll be on your own bike.

Originally Posted by ArtyLady

People with hearing impairments usually develop a compensatory heightening of their other senses (my daughter is profoundly hearing impaired)

I wish this was true (hint: it's not). Your daughter's the exception, not the rule.

Originally Posted by Miss Alpinestarhero

I booked a CBT today and got up this morning to go and do it. However on the way there matts bike failed (he'l put up a post later about that) and we had to get a recovery van back to his dads garage.

In the meantime I rang up the Training place where I booked my CBT (Nigel Norton) and they were SO angry and rude and basically told me to go elsewhere because they had "gone to a lot of effort to get arrangements in place". (for those that d ont know, I was going to have one-to-one tutition for £90 due to my hearing impairment).

They then told me that they had brought in a specially trained instructor (god knows why, I dont sign, I can lip-read without hearing aids). I finally managed to get a word in and said that I physically couldnt get there but I was happy to pay a cancellation fee - which was £90.

I feel uncomfy going back, so I rang a different training place in London who were very kind and happy to help. But they have no experience of training deaf people and were not quite sure how it would work. Its normally £125 (to teach 4 ppl), but for one-to-one they said they would have to bump up the cost to £200. I asked if the increased fee would apply for the A1 licence and they said "yes but we dont know how we would train you since we use the radio intercom system". I told them I would think about it then put the phone down and just cried at how difficult it is to do a simple thing

£200 is too much should I swallow my pride and try Nigel Norton again? and hope they are nice to me?

I dont know what to do. Maybe I should give up altogether

Maria

p.s. [Edit] oh, and if anyone knows of somewhere in london that could train me, id be grateful if you could let me know.

iff they were that rude you shoulda told them to kiss their butt and not pay the councilation fee, they proberly had a lovley day off with £90 extra in their pocket for free.

Originally Posted by ArtyLady

People with hearing impairments usually develop a compensatory heightening of their other senses (my daughter is profoundly hearing impaired)

Oh sorry I wasn't implying those with impairments were more likely to get in a muddle, I did actually mean me, I get in muddles easy enough I have a good sense of direction even if I've been to a place just the once but my short term memory is the problem when it comes to directions!

[Spiderman]

Originally Posted by alpinestarhero

Spidey my love; maria was never sent any paperwork in the post, just an email confirming her booking. I feel stupid now for paying for the CBT...I just thought it was one of those things you do, like when you miss a dentist appointment and have to pay, that kinda thing. We didnt get told about cancellations etc etc. We'll have to see what we can do, but we paid with a debit card - not a credit card


Matt

Does it have Visa or Mastercard (or any of the others) symbol on it? Cos if so its still gonna be a bit easier (my debit card is a Visa bedit card) then call them and advise them of the situation ASAP as they may be able to stop the payment as it's "in dispute" if not call you bank and tell them the same thing and demand they refuse the payment as you have checked your papperwork and there is nothing about cancellation charges.
If the fella feels he's due it let him chase you for it. If he had been nice about your suituation and said you still need to pay for the CBT i'd have probaly sided with him and said he shouldn't be out of pocket for it....but his behaviour makes me want you to get your money back and see this ass out of business, especially if he's passing himself off as being higher qualified than he is. What a piece or work!

Mate i'd still send him a letter and tell him you were never advised about cancellation charges and would lie you money back as you paid under duress. See what the ass has to say.

But contact the card issuer/bank first mate.

My CBT and A2 training was involving ear mikes, but to be honest, because they were voice activated, they weren't hugely reliable. Someone in this thread made a good point-it's not a navigation test, and you will gain just as much experience even if you couldn't follow directions, and just rode with an instructor. I remember being nervous at my acutal test, in case I didn't hear an instruction, and the tester said the same, it's about your riding.

As Lissa says, it's actually good you haven't trained, if they are this rude, nasty, and generally unhelpful, you could have ended up with zero confidence anyway. Once you find a NICE training centre, you will be over the moon, and I'm sure you will. Best of luck, am so angry you were treated this way.

Originally Posted by ranathari

I wish this was true (hint: it's not). Your daughter's the exception, not the rule.

Maybe she is then - she picks up visually much more quickly than most people

Originally Posted by missyorkie_chris

Oh sorry I wasn't implying those with impairments were more likely to get in a muddle, I did actually mean me, I get in muddles easy enough I have a good sense of direction even if I've been to a place just the once but my short term memory is the problem when it comes to directions!

No worries - I get muddled too! When i do advanced training I get in a muddle looking out for my observer's signals as to which way we are going to turn

Ah, no, that's definitely true - deaf people tend to be much quicker on the uptake to visual stimuli but it's not really a heightened sense so much as it is better situational awareness. We can't hear what's going on so we're always alert for something.