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Old 07-07-10, 05:45 PM   #21
Dave20046
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Default Re: M&P Direct - grrrrr

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Originally Posted by the_lone_wolf View Post
How long does it take to call them? Lesson 1: If you need something urgently you call

On their home page it says "Open 7 days a week" with their phone number in huge typeface

If you'd called they'd have been able to tell you there and then

Not seeing how this is in any way their fault tbh
It doesn't help, they fob you off when you call.

Robbberetetrtrtr, I've had exactly the same issue apart from I rang them everyday after the day I thought it should have been delivered on and they kept just saying it's on its way or will be there tomorrow. ****ing turds.
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Old 07-07-10, 10:52 PM   #22
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Default Re: M&P Direct - grrrrr

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Sounds like you're quite knowledgeable on this subject?!
Just in case you were wondering, no I don't work for M&P nor have I ever worked for M&P.
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Old 07-07-10, 11:13 PM   #23
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Default Re: M&P Direct - grrrrr

I ordered an optimate 4 from m & p on sunday afternoon. Rang them 5pm weds afternoon just to check and they said it had been sent. Free p&p so not getting 24hr delivery. Should arrive thurs or fri, happy if it does. If not, rant time lol.
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Old 08-07-10, 07:51 AM   #24
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Default Re: M&P Direct - grrrrr

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Just in case you were wondering, no I don't work for M&P nor have I ever worked for M&P.
No I was just saying you sound like you know a lot about the web ordering chain of events, wondered whether that's what you do for a living perhaps?
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Old 08-07-10, 09:16 AM   #25
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Default Re: M&P Direct - grrrrr

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Originally Posted by the_lone_wolf View Post
When I land him I'll mount him on the wall next to Spiderman:




you look quite nice in this one TLW
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Old 08-07-10, 11:35 AM   #26
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Default Re: M&P Direct - grrrrr

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No I was just saying you sound like you know a lot about the web ordering chain of events, wondered whether that's what you do for a living perhaps?
The short answer is yes.
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Old 08-07-10, 02:38 PM   #27
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I understand lesson 1, but whats lesson 2 and how many lessons are there?




Had no dealings with M&P.
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Old 08-07-10, 03:29 PM   #28
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Default Re: M&P Direct - grrrrr

I agree with the original poster, their online system is crap compared to the majority of online systems i have used.

Theres no notifications what so ever after the initial sale regarding stock, picking time, packing time, despatch time, tracking numbers, nothing.

Support answer reuests within 24 hours though.

Incidently i ordered a chain kit few days back from them and it arrived promptly, Hahaaaaaaa (nelson voice)
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Old 08-07-10, 03:35 PM   #29
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Well my charger arrived earlier from them so I cant complain.
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Old 08-07-10, 04:11 PM   #30
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Default Re: M&P Direct - grrrrr

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you look quite nice in this one TLW
I'd just had the implants and bleached my hair...

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