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Thread Tools |
09-09-11, 09:24 PM | #11 |
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Re: Halfords Lifetime Guarantee...
Trade card please?
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09-09-11, 09:27 PM | #12 |
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Re: Halfords Lifetime Guarantee...
It only covers solid metal parts. They wouldn't replace my 3/8" ratchet because it was the mechanism that was broken, but I got a new allen key bit for it when it snapped.
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09-09-11, 09:56 PM | #13 |
DaffyGingerBint
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Join Date: May 2008
Location: Melksham
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Re: Halfords Lifetime Guarantee...
The little ballbearing thingy went in one of Dans...took it over to Halfords, they didn't have one...so opened a set and took the right one out of that.
Fab service Oh and Squirrel...they gave Stretchie a trade card......HAHAHAHAHAHAHAHAH! |
09-09-11, 10:41 PM | #14 |
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Re: Halfords Lifetime Guarantee...
*snigger*
One day. One day... |
10-09-11, 08:05 AM | #15 |
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Re: Halfords Lifetime Guarantee...
spread the open ended bit on the spanner then they have to replace it.
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10-09-11, 11:48 AM | #16 |
No, I don't lend tools.
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Re: Halfords Lifetime Guarantee...
Not referring to Halfords specifically but the ratchet machanism is a consumable part, as such good quality tool manufacturers offer repair parts to replace the wearing parts of ratchet handles, (not spanners, but the principle is identical), and wouldn't ordinarily replace a tool under warranty if the ratchet mechanism were worn.
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If an SV650 has a flat tyre in the forest and no-one is there to blow it up, how long will it be 'til someone posts that the reg/rec is duff and the world will end unless a CBR unit is fitted? A little bit of knowledge = a dangerous thing. "a deathless anthem of nuclear-strength romantic angst" |
10-09-11, 12:10 PM | #17 |
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Join Date: Nov 2009
Location: Sarisbury Green, Hampshire
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Re: Halfords Lifetime Guarantee...
Has the ratchet always slipped or has it recently started happening? If it has always slipped then under the sale of goods act you are entitled to a replacement or a refund as the item is not fit for purpose.
Of course it also depends on how long ago "a while back" is, but there must be a reasonable period of time/usage before something fails due to wear and tear which correct if I'm wrong is what the lifetime guarantee does not cover?
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Do not walk behind me, for I may not lead. Do not walk ahead of me, for I may not follow. Do not walk beside me either, just f*** off and leave me alone Silver SK3; Hel braided brake lines; Beowulf Blue Titanium can; Racetech Emulators and K-Tech springs; Stomp Grips Black GSXR 750K7 |
10-09-11, 05:19 PM | #18 |
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Re: Halfords Lifetime Guarantee.
Don't buy halfords ratchet repair kit btw. It doesn't fit their own ratchet
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10-09-11, 06:13 PM | #19 |
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Re: Halfords Lifetime Guarantee.
A good friends wife is the manageress of my local store I'll have a word and see if we can sort it
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10-09-11, 06:21 PM | #20 | |
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RIP Reeder 20/07/1988 - 21/03/2012 |
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